Midas Rouse Hill Tyre & Auto Service

Don’t recommend this business at all, very incompetent and not a qualified mechanic or auto electrician bad customer experience.I will never ever visit this place again they lost me as customer

Don't trust .I bought brand new Tyer but fitt used near new

DO NO trust this Midas Rouse Hill for any European made car repairs, absolutely appalling in their skills and workmanship. They misdiagnosed a simple Oil sump leak to a engine oil leak and convinced me to spend a huge amount to dismantle the engine/drive train and replace several other seals. Then the car was given back with smoke coming from cabin, greased interiors and continued oil leak (they did not even fix the sump seal!! Which they obviously missed.After two weeks I had to give back the car, and with two kids and changing their loan car it was horrendous experience.When we got the car back again - the oil leak continued and grating sounds from underneath.Enough was enough and I went to Audi Pennant Hills for a full diagnosis - which was then we found out what these clueless bunch did to our Audi Q5.They put in wrong sealants as shown in photo, even fitted the front suspension with a regular bolt that was bent upon inspection, and we would have had an accident!A repair that should been a simple few hours job and $1000.00 ended up costing $5500.00 in total and the car was never the same.Shame on those guys to have a licence to repair any cars, and carry on trading posing a huge risk to those drivers.I would never risk giving ANY cars to these guys, please watchout!!

They rush through jobs to fit more clients in. They failed to tell me that my tyres are completely unroadworthy, they said my tyres should last me another 3 months or so and I trusted them. I rebooked for June.I haven’t driven my car since my service with Midas on March 6th because my windscreen was cracked. I had another mechanic inspect my vehicle yesterday and they were shocked my car was serviced on March 6th, and Midas allowed me to drive away with tyres like that. So, not only is my car not roadworthy but it’s extremely dangerous to drive. It’s gross negligence. I called to tell them what the problem was and they denied any wrongdoing, which of course they did. Nobody likes being caught out in a lie, but what starts out as little white lies, ends up with people in car accidents. I’ll admit I don’t know anything about car maintenance but that’s why I get my cars serviced religiously every 6 months, I just put my trust in the wrong team.

Terrible experience. Replaced brake pads on a BMW that has constantly made grinding noises since they replaced it. Have gone back 3 times for them to have a look and they have not fixed it.Have gone to another mechanic who has found poor installation, cheap quality brake pads that aren't up to BMW standard and a part missing that's causing the grinding.Wasted over $800 to make my car worse off than when I brought it in. Has to be up there with the dodgiest job I've seen at a mechanic. Zero help offered as well. Do yourself a service and don't go there.

Worse services I ever had. Wrong quotes and disguised advice just to make money

Don’t recommend this business at all, very incompetent and worse customer experience ever.I’ve been told my car will be fixed by replacing a part in engine that cost $3000 and after picking my car I noticed the problem is still there , when asked I was told that the whole engine had to be replaced and it would have cost $8000.If I knew the engine is not fixable I wouldn’t bother spending any money on it. I’m left with $3000 out of pocket for nothing and was told there is no refund.I’m taking the matter to fair trading now.

Called up to book in a pink slip and got it done on the day in 5 minutes. Express service, Mark seemed very approachable and the carpark was quite full at 8am (when they open) on a Saturday, so I'm assuming they have a good customer base. Very quick, fair service. Thank you

Really great folks. Can't go wrong with either Midas ultratune.Quick fast service. Went above and beyond. Squeezed me in when they're already full up and they turned it around in about 1-2 days.They're honest folks. Will bring my car in again 100%Can't speak to others experiences, but if the customer isn't happy and is arguing too much, it's not worth the headache. Go somewhere else. The headache and argument isn't ever worth whatever is being paid.

My experience was positive. Team there is friendly and cooperative. They could’ve gotten 5/5 if their service was quicker especially that it was just a regular oil replacement. Overall, I will certainly use them again for both of my cars. The lady at the reception desk was so kind and helpful. Thx All :)