Loanbox Pty Ltd

Excellent refinance experience I had with Loanbox recently.Their professionalism, efficiency, and dedication to delivering a smooth refinance process made a significant impact to us. Their exceptional communication skills ensured that I was always well-informed, promptly addressing I queries and providing detailed explanations of the process. Also, they always tried their best to fight for my best. I'd highly recommend to all my family and friends!

Jingjing is one of the best helpful & knowledgeable brokers I ever met. She helped me a lot with my home loan process & financial advices and I was lucky to find her.

Jingjing has rich knowledge of loan market. She helped us to compare different products from different bank, then helped us pick one which is really suitable for us. She is patient on communication and efficient on working. Good experience!

Jingjing for over 3 years and can assure that she is very diligent and accurate with her analysis and recommendations. Once she commit she always deliver. She brings the most competitive solutions and give me the option to select, best thing is while she advising, she highlights pros and cons, but she does not force you to make your choices. Further she is very professional and easy to work with, and always available to contact and resolve any question.

Professional work and warm service!Homebuyers especially first home buyers look no further! Loanbox will exceed all your expectations! With over eight years of experience in this field, Jingjing Zhang really delivered with her professionalism and knowledge on home loans. As a first home buyer, I had a lot of doubts and questions, but the whole process went so smoothly with Jingjing Zhang's excellent work. The service was so warm and attentive, many questions were answered before I even asked. They will make you a custom borrowing plan based on your needs and make it happen with no fuss. My settlement took place one month early than I planned all thanks to Jingjing. And their friendly service doesn't stop at the settlement as they will keep following up with you and giving you good advice. Loanbox made it so easy for me who doesn't have much knowledge or experience when it comes to home loans. Highly recommended to people who are looking to have an easy and pleasant home loan experience!

Professional and best customer service. This company was recommended by my friend. Both Jingjing and Lu are always patient to me even I asked some silly questions. They are responsible, liable, and have expertise in home loan. I will recommend Jingjing and Lu to more friends.

Jingjing has been very professional, prompt and efficient in the process of helping us choosing and obtaining our home loan. Knowledgeable and easily reachable re any questions of home loan. Very happy.

Jinging is very fast, professional, attentive, and helpful, she was able to give us the best price and answered most of the questions before we even asked. Highly recommended to people who are looking to have an easy and pleasant home loan experience!

I cannot be grateful enough that I met JingJIng. As a new migrant to Australia, life is not without challenges. Navigating the mortgage system is daunting, stressful and hard. From the moment that I met Jingjing, I felt such a sense of relief that here was someone who was willing to listen, understand my needs and fears and willing to almost go along this journey with me. Jingjing is empathetic, approachable, answers endless questions and is willing to go all out to get results for her client. If you ask me, she can pull off miracles! I have recommended Jingjing to many of my friends and I can't thank her enough for her help. You cannot go wrong with her on your side.

Jingjing is very helpful and very professional. She explained various package very detail and provided advice/suggestions on my mortgage. Very appreciated.