Navia Pty Ltd

To be fair never had a drama with these

After my initial review I got a call from the management of the company to tell me that I did not provide correct information for 5 days after the vessel has landed. I was told at 4pm on Monday that I had to pick up the goods by 3pm the next day or be liable for storage. my driver arrived late at 3:05pm but the crew (which I appreciate!) at the warehouse agreed to load the van. They got the package out but did not load it as said it was too long 375cm. However the van measurement is 380cm. Now I am liable even though they refused to load the van. In addition, I am being told that 23 hours to arrange pick up was ample" time (quoted to reflect conversation exactly). I disagree. I suggested that the staff at Navia could have said that when the inspection was booked for Monday they COULD have said you will have less than a day to pick it up. The following is what I was told: "So we are waiting for them to complete their inspection

Great team to deal with. Very friendly and efficient.

I have been using Navia Logistics as my logistics company for over a year. Jon Hobson in particular has very kindly and patiently walked me though the finer points of importing goods from China and the US. I wouldn't use anyone else!

Friendly crew who gave it 110% when I was in a pickle as a novice needing help with a shipment. Highly recommended

Navia Logistics are the best in the business, they handle all my import cargo and never had a issue at all. Keep up the great work guys.

My company hired Navia to import food goods and we experienced nothing but constant issues. I wouldn't recommend their services as I feel they're not at a high enough standard.