Karcher Center Aquatech
54 Reviews
- Tuesday8:30 am–5 pm
- Wednesday8:30 am–5 pm
- Thursday8:30 am–5 pm
- Friday8:30 am–5 pm
- SaturdayClosed
- SundayClosed
- Monday8:30 am–5 pm
About the Business
Karcher Sales, Parts & Service Melbourne – Aquatech Solutions – KARCHER SERVICE CENTRE & RETAIL STORE |
Contacts
Call Us
+61395740444
2/891 Princes Hwy, Springvale VIC 3171
Hours
- Tuesday8:30 am–5 pm
- Wednesday8:30 am–5 pm
- Thursday8:30 am–5 pm
- Friday8:30 am–5 pm
- SaturdayClosed
- SundayClosed
- Monday8:30 am–5 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Mobile payments
Recommended Reviews
Kyle Best
09.10.2023
Karcher Center Aquatech
Poor customer service. Had an extraction machine break after 6 weeks so I took it back to be repaired under warranty but before they even touched the machine they said it can't be claimed under warranty because there was moisture in the compartment where the waste water goes... MOISTURE IN THE PLACE WHERE THE MACHINE PUTS THE WATER!!What a joke! Been going elsewhere ever since
Bryan McGlade
09.09.2023
Karcher Center Aquatech
Rudy and his gang are very friendly and helpful. As a Karcher store they certainly know their stuff. Extensive workshop with at least 3 guys working there. We have used them a few times and have had good experience. Easy parking out front. They will help you load you washer back into the car which to me at least shows excellent service.
Gene
05.09.2023
Karcher Center Aquatech
After 2 years of purchasing my K5 it developed a small issue but the exceptional customer service I experienced from the staff in the Service dept. of the Springvale branch remindedwhy I purchased a renown name as Karcher for quality and back up service.The unit was repaired under warranty efficiently and with no fuss and Pierre was a pleasure to deal with. Thankyou.
Robbie Taylor
27.08.2023
Karcher Center Aquatech
Came into this store just by chance the sales team were great to deal with and very knowledgeable about the products they are selling we Purchased a karcher professional series hot and cold with a wall mounted hose reel last June.Had there tech krish come out and set it upAll very professional and great quality job.A few days ago I had an issue with water leaking from the trigger they set out the same techHe had it fixed and gave it a service while he was there in about an hour and was about to keep working.Thanks again
Elizabeth Shaw
21.08.2023
Karcher Center Aquatech
Ivy and the Crew were awesome to deal with when buying my new K5 compact and accessories.I chose to deal with a Family owned and operated business... rather than Head Office... and not only got much better service... but much better pricing too.All businesses have been doing it tough with lockdowns... so support the little operators please.And the after sales service is second to none.If you buy your KARCHER products elsewhere... you bought them from the wrong place.Also they do refurbished equipment at very good prices too.I simply cannot say enough about the ultra friendly service.
Michael Peacock
09.08.2023
Karcher Center Aquatech
I have dealt with Aquatech/Karcher a number of times over the years, they are always most helpful and explain the pros & cons of repair versus replacement. My recent experience with my window vacuum was repaired promptly and cost effectively. Their quotation fee of $35 is very reasonable . I would recommend their services.
Janet Baker
28.07.2023
Karcher Center Aquatech
We contacted this store, after having been told by a large retail chain that we would need to purchase a completely new Karcher as parts were not available. After speaking with Ivy at Aquatech, her knowledge was amazing and she mailed out a spare part to us. She also followed up to check that it worked ok, but having found out we had not received it she even followed up with Australia Post. We received the best customer service and are more than happy to recommend this store to anyone else. They will most definitely look after you.
Richard Hill
25.07.2023
Karcher Center Aquatech
What a pleasure to deal with a company that provides good old fashioned customer service.I had a problem with the hose on my Karcher. I spoke to Ivy, she talk me through how to diagnose the cause of the issue before I brought the unit in. When I brought the unit in she offered a second hand hose and gun which was significantly cheaper than a new one. She fitted it for me and said if there were any issues bring the hose back and they would swap it.They have extensive range of second hand wands and other Karcher accessories at reasonable prices. If I was looking to replace my Karcher I would buy it from this place.
Matt Ladlow
24.07.2023
Karcher Center Aquatech
Couldn’t recommend more highly.The staff were very helpful and the machine service/repair was done quickly, it works a treat again and I was back high pressure washing in no time. Very well priced.Beyond happy with my experience and will be back for future karcher repairs and parts.
mechpatt
22.07.2023
Karcher Center Aquatech
I needed some spare parts for my older Karcher 5.85. Spoke with Mal in spare parts and the guy really knows his stuff. Ended up fixing up my Karcher for a very reasonable cost.I had bought parts previously from Karcher (distributor, many years ago) and I felt I was totally ripped off.I was ready to junk this machine, but Aquatech were really helpful and reasonable in their cost. Was equally surprised and amazed after my previous experience, nice shop, nice people, try them out!
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2/891 Princes Hwy, Springvale VIC 3171
Karcher Center Aquatech