The Energy Experts

I have waited to to do this review as I wanted to see how the system performed and if we had any issues post installation. That way I could give a fair review on all aspects from the sales, installation and service post install.We had a few quotes prior to approaching the Energy Experts and whilst those quotes were fine there was always something missing or not quite there with the quotes. On my first call to the Energy Experts I had the absolute pleasure of talking with Caro, her service was up there with the best I have had anywhere. We wanted to have the confidence we were getting a performance system with the best scenario for our circumstances. We had an idea of what we ideally wanted but Caro guided us through our options and we then could move forward knowing what we were in good hands. We wanted quality components that would deliver higher levels of power over a longer period, panel level monitoring, options for adding further pv capacity, storage and EV charging.So the day of the installation came and the installation crew were simply great, I cannot fault the guys at all. The guys were more than helpful and answered all questions asked of them. This continued the great customer service experience that was started with that first call.So how has the system performed, well after almost six months of generation it has exceeded our expectations. The addition of the battery has been a masterstroke to making the system perform as well as it has. We also export a sizeable amount to the grid currently but that will change once the EV comes along.The panel level monitoring proved to be a wise choice as it showed up one cell was not performing like it should. If we had gone for the average string inverter system then we would not have picked this fault up (which is what all of our other quotes were). A test of your installer is exactly this scenario, what happens when something goes wrong. I must admit the The Energy Experts team passed with flying colours. The faulty cell was tested, replaced under warranty in a quick and efficient manner.So all in all I have to say the team at Energy Experts have continually exceeded our expectations and delivered great customer and after sales service of a great system.

Wes and team have provided a really great service for our solar and metering. Will be calling on them for battery requirements next year. I don’t write reviews unless real outliers, this is first positive one which says a lot.

We had our system installed late January and the smart meter last week.All the companies we got in to quote effectively told us this job was not worth their time and wouldn’t even quote the job. I had one company quote and advised due to our odd roof shape that only 6 (or maybe 8) panels were feasible.I put in a web enquiry and Caro called me the same day, I think the call was also after hours. She answered all my questions and was confident they could service our request. In the end after the initial panel estimate and site visit, it was confirmed we could get 16 panels on the roof.The output of the system has way exceeded my expectations.The entire team were very professional. Andrew and his team installed all the panels in a day and Catherine quickly followed up to see how it all had gone. I would not hesitate to recommend The Energy Experts for your solar installation.

We recently had our rooftop solar upgraded and heat pump hot water installed. They made the process of evaluating our options incredibly easy. Communication was great. Highly recommend!

After months of research trying to understand variety of options and the complexities of having a solar system installed, I called The Energy Experts and Caro was so patient and understanding with all my questions and concerns.Whilst the processes and regulations are complicated, Caro and Cat did all the work, making it as easy for me and walking me through it.Bailey and his crew who installed the system were excellent. They are polite, patient and friendly whilst quietly getting on with the job.The follow-up from Cat and Caro has been so reassuring and knowing that I can call on them in the future is a bonus.Many thanks to everyone at the Energy Experts.

Very highly recommended if you are after a solar system. Easy to work with and very knowledgeable with great advice. I got exactly what I was looking for in a solar system. I have no complaints at all with the service I have received.Thanks for the great service and solar system!

I am delighted to share my experience with The Energy Expert, an outstanding solar panel supplier. The quality of their products and services is truly exceptional. They provided me with top-of-the-line solar panels and inverters that have exceeded my expectations in terms of performance and efficiency.Caro and her team from The Energy Expert were professional, knowledgeable, and attentive to my needs throughout the entire process. From the initial consultation to the installation process, they took the time to explain everything in detail and answered all my questions with patience and expertise.The installation team were very professional and knowledgeable, and their workmanship was exceptional. I highly recommend The Energy Experts for their outstanding products and services.”Overall, I highly recommend The Energy Expert for anyone looking for a reliable solar panel supplier.

We are repeat customers of The Energy Experts, having previously installed solar panels with them a few years ago. Recently, we decided to upgrade our solar system by adding a solar battery and additional panels, and once again, The Energy Experts delivered an exceptional experience.Carolyn, their representative, continues to impress us with her expertise and professionalism. She remembered us from our previous installation and provided us with seamless guidance throughout the entire process. Her knowledge of their products and services is extensive, and she patiently answered all our questions, ensuring we were well-informed and confident in our final decision.The installation team provided by The Energy Experts was outstanding. They arrived promptly, worked efficiently, and demonstrated their expertise in every step of the installation. We were amazed at how quickly and seamlessly they integrated the new components into our existing system. As always, they left the premises spotless, showing great respect for our property.We wholeheartedly recommend The Energy Experts to anyone looking to harness the power of solar energy. Their dedication to customer satisfaction, knowledgeable staff, and exceptional installation team make them the go-to choice in the industry. Whether you're considering solar panels, solar batteries, or any other energy-efficient solutions, The Energy Experts will ensure a smooth and rewarding experience.

The Energy Experts were terrific. Plumbers arrived as they said they would, early, got straight into it on a very hot day. As soon as they were done the sparkies arrived. Johan, his dad put our solar in years ago and knows our place, had a preliminary look the day before and got things in place for Friday. They had the system working by lunch time!Johan popped back the following day to finish off a few bits and explained it all to us.All in all wonderful service. Thanks for setting it all up. We are pleased. We would highly recommend the Energy Experts: efficient, effective and certainly energetic.

Very knowledgeable, responsive and efficient.All steps very professional - determining system needs, installation & post installation support. Recommended by friends & will recommend to others.