NPB Security - Perth - Western Australia

We have dealt with NPB security for the last 4 months. Their staff have been responsible for ensuring the safety and security of guests and staff at two hotels containing 350 guest rooms as well as F&B outlets. We have been extremely happy with the service provided, and would recommend them without hesitation. Thank you to Mo & team (especially Mehmet) for the professionalism, care, dedication and polite interaction which we and our guests have experienced over your time with us.

We are using NPB for daily patrol and security response services for our construction site. The service to date has been very professional, and reasonably priced, and the customer service has been amazing. They are always prompt to respond and we felt the communication has been great throughout, getting their service on board was a breeze with zero hassle. A very good company to deal with for security services, I would highly recommend it to everyone.

My husband and I were at the COVID booster clinic on Friday 4/2/2022 . It was a very long way from the parking lot to the clinic and this was made more difficult because my husband was in a wheelchair and it was38C at 10am.When we got to the checkpoint a security guard named Sean very kindly pushed my husband’s wheelchair throughout the time we were at the clinic and arranged for a shuttle bus to take me back to our car and for an escort so I could park close to the clinic exit. Sean then helped my husband into the car. Sean’s kindness and empathy was above and beyond and we felt we were so lucky to have met him that day. Thank you Sean.

What is the point of applying for jobs online to be told that they do not even have the jobs available! Twice now this has happened to me with NPB.First time was in regards to the construction side of security that was advertised online AND on your website. I then get told that they do not have any of that work but we can give you Crowd Control until something came up. I gave you guys the benefit of the doubt and stayed but ultimately left after awhile.Just recently i applied for an ad that was 4 on 4 off. I get to the group interview and was given a piece of paper asking my availability (which was done on my profile prior) and asking what role i was wanting (Crowd Control, Retail or COVID Clinics)Now recently i let my crowd control license lapse and i didn't upload it onto the online profile. So why was i being pushed into doing crowd control work when i told them i didn't have my license multiple times. Also being spammed messages from SIX different numbers in regards to work is not on!NPB might be a good company, but the work they offer is better suited for people just joining the industry.

Last night my fiancé, sister and friends were out at The Arbor in Fremantle celebrating a birthday when the unfortunate event of the sister falling over and hitting her head occurred. Seth and his team immediately took control of the situation and they handled it like a pro. We were consistently updated on what was happening and reasssured things would be okay. It’s the first time a situationist like this happened to us and we were very grateful to have genuine secuity there. Please pass on our feedback to Seth and his team and we look forward to one day seeing them again and thanking them in person.

Very rude, emailing them for an enquiry resulted in a Mr. Adam Walsh not only them being unapologetic, but accused us of lying/trying to scam them(!) and not taking responsibility. Not professional and very incompetent - making mistakes again and again. Rude and irresponsible. Mixing up deliveries, causing property loss etc... I expect at least a civil conversation, not blatant slandering. Would rate 0 stars if I could. Don't expect to get your stuff in quarantine - they're clearly incompetent of reading or being professional!

It's an ok company, but you can't really live on 5-6 hour shifts, I wanted 50-55 hours a week consistently!! And they wouldn't do it, worked for this company for 5 years and got nowhere, from South lake shopping centre (abo town) and getting 1200 bucks after tax I went to beaufort chemist doing 5/12 hour shifts, then 777 pharmacy earning around 1400 bucks went up abit, and they require you to work weekends, I asked for mon-fri and they wouldn't give it to me, they said I have to do weekends as well, maybe they changed now but when I worked for them they just wouldn't give me the hours I wanted and when they did it was once every 2 months, it's risky working in some pharmacies and homeless shelters and they do not pay you extra for that

Security company for the Kwinana Vaccination Centre. Two security men one inside which I was not allowed to photograph and one at the entrance with very poor mask procedures ... under the chin and under the nose. I expected a much higher standard in this very place with these very personal.

Attended the vaccination hub in Claremont where NPB Security were providing services. I imagine a good security team would be unobtrusive and not memorable. In this case, a great security team were not just memorable, they actively improved the whole experience.The NPB Security team were polite, friendly, and ran everything like a well oiled machine. Not only were they completely professional, they also managed to be lively and personable enough that they kept everyone smiling and happy to cooperate. I never thought I’d leave a review for security services, but these guys were superstars. They deserve recognition for a thankless job performed brilliantly.