BVLGARI

Purchased the rose gold ring, very help staff. Diann took care of me from the beginning right to the end of receiving my ring by freight. Very happy with purchase.

I purchased a pair of rings from Isabella Chau. She was very professional, friendly and pleasant to deal with.It was a surprise for my partner and Isabella made the experience very memorable by surprising us with a rose because it was my present for her for Valentine's Day!She kept us informed on how long it would take for the rings to arrive. I would definitely come see Isabella again and I recommend her highly to anyone!

Have to say originally I was a little disappointed with my experience and the lack of communication with the shop when my ring was sent off for repairs. The staffs in general are very friendly and accommodating. Carina however managed to turn this experience around with her level of professionalism. And the quality of the repair was premium. My ring was returned looking like new even though it was 3 years old.Things took longer then expected, however was dealt with care and professionalism.

Wonderful service from Diann who helped me choose a beautiful rose gold pair of earrings yesterday. She was very friendly and attentive and made the whole experience a pleasure. My husband and I were treated to lovely refreshments and Diann ensured our first time in Bvlgari was a memorable one. Thank you

Excellent staff who will truly look after you on your journey for the perfect new addition. Cannot recommend them highly enough!If you’re ever there make sure you ask for Kirsty or Agata and you will be very happy!

Hailey was fantastic! So customer focussed, she was so helpful and really solved all my problems! So much knowledge to help decide on the appropriate Jewellry for our upcoming event.

Always the worst customer service in this shop! I have the Bzero range, my husband the ring, and every time we enter the Gold Coast store it’s pitiful with service. We have always had to drive to Brisbane to get service from the Queen st mall store. Purely disgraceful and won’t bother trying again, again missed out on a sale today. Again travel to Brisbane where we get service.Amazing that half baked “influencer” can walk into blvgari to visit her friend that is employed to work, and employee can serve her friend and have her lance around in the most expansive items and serve her drinks, who will not be purchasing any items what so ever, purely there to pretend! yet completely unable to serve a paying customer who has been a customer of blvgari for several years!Pacific Fair would be the most pathetic store for service. What disgrace! If bikies and pathetic GC trash Is your clients for your store than good luck.

I have to share that I had the most wonderful experience with Kirsty in this Bvlgari store. My partner and I went all through Pac Fair looking for engagement rings and she was the only one who served us with such kindness and helpfulness. The ring was gorgeous, but her service was the standout!