Lake Macquarie Family Medical Practice

Fantastic Drs and friendly admin staff

Wanted to make an appointment because apparently you have a covid vaccination and are open now but when I ring you are closed. It is very irritating ,inefficient and inconsiderate to be so unprofessional and careless about obvious information and makes one wonder about the proficiency of offering more important services!! I would give ZERO stars but apparently this is not an option

When i made the appointment i made it very clear what i needed, the young incompetent girl i spoke to assured me the doctor could do what i needed, i rang to double check that this was still the same. Spoke another incompetent girl, asked her to double check wit the doctor bfor i drove all way out there an wasted my time. Well, wasted my chance of getn a different doctor, all day, until 330pm, then rings me an says, aw sorry, no the doctor cnt do that. So due to the incompetent of these 2, my licence is now suspended until i get the form done. Appointments r crazy sum doctors you cant get into for lik weeks. I will betellung my friends to avoid this place. Disgusting.

I wouldn’t even give them a one starWaited for a hour while the doctor talked about a fish take than try to change me $96 dollars for 15 minutesLady said it’s a minute rate ( never heard that before!)I refused to pay as I didn’t see him for that long and I’ve never been charged that obscene amount!I’m going higher up about this cos he bulk billed me and I feel this is wrong. Very unhappy and very disappointed.

Great Doctors,Spotless Premises,Communication and Technological problems abound to the point of HOPELESS

Friendly staff and Doctors.

Dr Schwenke has been my family’s doctor for 20+ years. She is incredibly knowledgeable, experienced, down-to-earth and friendly. I cannot recommend her highly enough!

Friendly doctors and staff. Easy to talk to and understand. Usually on time with appointments.

Dr Schwenke is by far the most wonderful doctor at the practice, such a shame a great doctor works at a slow pace,rude, irritating, family practice.Over the years I’ve noticed & seen how this once wonderful medical practice has gone down hill. The receptionist need to do better & be better. Giving false information and blatantly lying.