Melbourne Radiology Clinic

ON-TIME, COURTEOUS AND PROFESSIONALWas able to get an appointment for a foot X-ray very promptly.I was seen on time and the whole process was complete in about 10 minutes and I was able to leave with my images in hand :)Comfortable reception area. Very accessible from Victoria Parade trams and Parliament metro train station.As you would expect in a medical clinic, people with mobility issues will have no issues with access. Customer rest room available. Clinic is in a building with other medical services and a cafe.

Had to have a brain scan done.I originally tried at SCMI and it was an absolute fail.Had my first ever panic attack and continued to have mini attacks whenever I thought about having to get another MRI for weeksafter.After lots of research I decided to try here, from The get go it was 100000x better than SCMI, the receptionist (she sounded young) was reassuring and funny! Immediately offered sedation free of charge and talked me though it all with positive affirmations.Wait time was only 2 weeks also!The moment we got in the building I was already feeling fainty and had completely forgot to fast for the sedation.A lady radiologist came and informed me it was all ok and we were fine to proceed, gave me run through of the procedure and my meds, they even allowed my husband out the back with me and even turned the tv music down because I was getting over senstive to everything.I literally cried the whole time waiting for the meds to kick in because I was that panicky.. Not even joking! Anyone would think something severe had just happened to me, not that I was just waiting for a MRI. I laugh now at how dramatic I was lol.When it was time I was still stressing and almost certain the meds hadn't worked.They offered headphones and music but after last time I knew it was to over stimulating and made me feel more claustrophobic having headphones, eyemask, head cage plus going into the machine.Radiologist informed me they have to offer ear protection so give me ear plugs instead..From there I was comfortable but still panicky.Radiologist was THE BEST!He would tell me each time it was to start and say ok this is going to be 10 seconds" Then after would ask if I was ok

First time here and what a 5 star experience. No wait time, radiologist was wonderful, bulk billed due to being in line with Medicare and results to my doctor only a few hours later. Definitely worth the drive from Werribee

Very friendly and professional environment. Thanks Steven, Dr Lucy and Gavin. I would come here again in a heartbeat. They were able to fit all my scans in on the same day when originally I had to come in over 2 days. Highly recommended.

I was booked in to have radio frequency ablation in my facet joints. I had it done under twilight anaesthesia over a year ago but found out they don’t do that. They told me I could have a tablet to calm me down. From the moment I walked in, the staff on reception were lovely. The radiologist and Doctor were absolutely wonderful, they guided me through step by step and told me everything they were doing. I only had a little discomfort and was so happy with how it all went. I have part 2 next week and I’m not anxious at all. Would highly recommend Melbourne radiology. Thank you for being so caring.

Unprofessional staff at reception (rush and confuse people) + doesn't permitted me to enter with my partner doesn't speak very wellEnglish . I hope they did a good job for the pelvic and chest ultrasound.Fortunately the Doctor was good and professional ,this is what my partner said (opinon from a Nurse)

Professional staff excellent. Very good service. However one particular front of house staff was very abrupt with elderly patients and unfriendly to them. Not the best reception for people who are already nervous about their medical procedure.

I was so lucky to have Alice and George to take care of my finger today. They were very caring, patient and professional.

I've visited the clinic a few times, and everything went well. Last week I snapped my Achilles Tendon, so I went to the clinic for an ultrasound. Unfortunately, due to the injury's seriousness, the clinic's doctor recommended I do an MRI because the ultrasound wasn't enough. When I tried to book it, they told me I needed to wait ten days. I tried to explain to the lady that I'm limping, that the injury was disabling as I can't walk, and that the time to perform the surgery before the tendon shrinks is two weeks, so I could not wait that long (according to my doctor).They didn't give a dam about it. I was surprised they were so unprofessional not to have unique slots for emergencies, such as people with cancer or other pathologies that cannot wait that long.After this review the clinic called me and book me in for this week. Thanks for understanding.Your service is outsanding.

When the western suburbs have a 3 month wait you make the drive and come here. Reception staff are friendly and efficient, all staff are actually.Did a throid fna and steroid injection both experiences were great.