Biba Gertrude St.

First time visiting Biba and what a friendly group of staff. They all instantly made me feel welcomed! I have been a client of James over the past 12 months and I have never received so many compliments about my hair! He always takes the time to listen to what I say and always consults with me prior doing anything. James makes me feel at ease and comfortable with my decision to try something new. I trust his expertise far beyond anything else and his technique is impeccable. It is evident James really cares about his clients and has great passion. You will get the results you are looking for with him.

I got a blonde balayage here for a bit over $600. The colour was fine but the service was awful. I had a lady named Sarah who was really pushy and kept showing me the same hair products and insisting I get my hair cut on the same day. She also kept saying ‘I have NO idea what you’re talking about’ when I tried telling her and showing her pictures of what I was after. She also told me she would have to tone my hair more, but didn’t tell me that would cost an extra $70. They also only use wellaplex and I believed them when they said it’s as good as olaplex- it’s not. I had so many breakages it wasn’t worth it. For the same price I can go to a place that uses better product.

Frank is the most dedicated hairdresser i have ever known, he take pride in his work making sure all clients happy with their needs and wants. Very caring listening and customers services is the top. I love my haircut styling. He would go extra miles to make me happy. Thank you Frank. You are the best.Linh Hoang

World class service and haircuts. Best haircut I've had. If I lived in Melbourne I wouldn't go anywhere else.

Unfortunately didn't love my cut here. Felt like my stylist was really rude and unpleasant when I didn't think the cut was like the reference I showed her and what we had discussed and ended up leaving feeling very uncomfortable and disappointed in the experience. Never have I felt like I wanted to walk out of a hair salon in the middle of a cut until today.

I booked an appointment with James back in October after reading good reviews online. He gave me a haircut with layers and curtain bangs that I am still obsessed with, helping me finally embrace my curly hair after years of straightening it! He helped me out with products and recommendations of stylists in other cities and was so lovely to talk to. All of the staff were so friendly and I would highly recommend going to this salon! Thank you James :)

Hairstyling &Curly hair by Jess. The first time I've been to Biba Fitzroy I walked in the door in a horrible mess ! Jess gave me the best haircut(curly) I've had years .I just washed it for the first &towel dried it and it fell into place like I had just stepped out of the Salon.

Best cut and colour I’ve ever had. A lot of questions were asked so I could receive exactly what I was after and I left feeling like it couldn’t have been any closer to my vision. Cannot recommend Jess enough!!

Without doubt one of the best hairdressing salons in Melbourne. All the staff are friendly and talented. Frank has repeatedly provided me with the best haircuts. Thanks to the whole Biba Gertrude St team