Australia Post - Camden Post Shop

Extremely rude and unhelpful staff. Especially the lady on the back who has blonde hair! Will definitely not go back there.

The environment would be much improved by brighter lighting and opening up the front windows to external lighting. It feels very gloomy and unwelcoming.

The building is a lovely 19th century feel however the staff inside match it with 19th century service shocking service look bored with being there I suggest two options leave a half day open to get a transaction done here or walk to Narellan post office you will get served quicker including walk time would give a big zero but Google doesn't allow

If i could give 0 stars i would! SOME of the staff here definitely need to be re-trained (mainly in the area of customer service), This was my local post office but have never once felt welcomed. SOME of the staff are always angry and just want you out of there! I now travel to Narellan post office which have LOVELY staff who are always happy to help, will definitely never be going back to Camden again!

Staff are rude, unhelpful and make you feel like you are a massive inconvenience for being there. Other staff members just watch on at the terrible customer service being delivered and laugh under their breath. Beth needs someone to give her a good time to ease her up a bit. Will just travel to Narellan from now on even if it is out of my way. Recommend this office maybe finding staff with customer service who aren't so condescending and ignorant.

I'm appalled by the horrendous experience I had at this post office! The staff are a nightmare—rude, lazy, and completely disinterested in their work. It's maddening to see long lines while these buffoons chitchat about their personal lives as if they're at a social gathering. It's as if your presence is a bother to them! Australia Post needs to address these issues and ensure their employees take their responsibilities seriously. After all, we customers make an effort to visit the post office to send or collect our parcels, and we don't have all day to wait around.

The girls at the post office are always lovely, but sadly the general enquiries line is hopeless, and a massive let down. I have a birth certificate waiting at Camden for collection, I didn’t even know it was there and today have received a calling card with two days to collect (22nd) yet I’ll be interstate until 28th. These processes are really unfriendly and unaccommodating. If only we could actually call our local, they would help us more than this awful phone experience.

Always tell me to come back after 4 even though I KNOW my parcel is there ready to be picked from the tracking emails. The ladies are rude, arrogant and couldn't care less. Maybe AusPost should tell their posties to actually come down my driveway and leave the parcels like it says to on the consignment notice.

Completely rude, no customer service, it doesn’t matter who serves me. I have never had a positive experience upon entering camden post office, and I have lived here my whole life.I have been nothing but kind, and I don’t think it warrants the rudeness, lack of smile and even just a simple greeting when approaching the counter. I dread having to go there!

Camden Post Office staff are rude, lazy and really should think about finding a job elsewhere! I have been going to this post office since I was a child with my family and have had a P.O. Box there for over 10 years! Today I was told under new management, they will no longer check your PO Box if you unfortunately forget to bring your key. This is terrible customer service and I will be closing my P.O. Box service and taking it to Narellan.On arriving home from Camden, I then noticed a document half pushed into my mail box about to fall out! Couldn’t the delivery driver have taken the time to pop it under the front door mat!Australia Post this is unacceptable and I would be sending someone from your Head Office to assess the service provided from the Camden Post office! Otherwise you might as well close it down!