Hotel Launceston

Overall feeling is like staying in a motel rather than a hotel. The best part of the room is the toilet which has been renovated. The room needs to be freshened up. Sound proof was bad as we could clearly hear every single person walking in the corridor, their conversations and closing of doors. Only plus is the convenient location.

Great location. Plenty of parking. Helpful staff. Nice rooms with air conditioning and paid tv channels. Good house keeping.However they have infrastructure problems: the rooms are not noise proof. You can hear the normal conversations from the adjacent room. Which means they can hear yours. Felt a lack of privacy. The plumbing needs some repair - when the hot water is on, you can hear the noise of the plumbing shaking. Two sections to this hotel - one section (the good one, with lifts) is branded as Mercure Launceston and the old section (no lifts) is branded as hotel Launceston. See google reviews for Mercure Launceston. Pretty clever right?

Pros: The receptionists were friendly and willing to help. The bathroom was spacious. A purple pen was provided in our room so that I could write my postcard,which was good.Cons: I can't believe that the overall Google star rating of this hotel is 4.3/5 which is definitely overrated! I should have read the negative reviews from xripadvisor before my stay at this hotel.I have no idea how often the housekeepers clean the rooms and change the bed sheets/linens but the carpet in our room DO need a deep clean(to vacuum)! Or at least they should vacuum the carpet more often. I could always feel some fleas/mites jumping on my feet and legs every night. I tried to ignore them but unfortunately I had flea bites! This made me feel itchy and painful! On top of that, the wall light switches were covered with dust.It's funny that the hotel restaurant (Titanium Bar and Bistro) isn't open at lunchtime. What if the hotel guests feel hungry and want to have a proper lunch?The pillows were incredibly high,which wasn't comfy. The fixed showerhead was quite inconvenient - I prefer a hand shower. Dental kits and slippers weren't provided. We had to go to a supermarket to buy them and it took us 10 minutes to get there. Our room faced the car park so we were woken up by the noise (may be a rubbish truck) very early in the morning.

Lovely rooms. Had a king room overlooking City Park. A little noisy as its on one of Launceston's main streets. Their restaurant downstairs serves good food at reasonable prices.

The only great thing about this place was that the staff were very nice. The room that we had stayed at definitely needs a refurbishment eventhough it states that this was done in 2015. We were very disappointed with the accommodation as we had been in a campervan and this should have been a wonderful treat for the night. The bathroom was dirty, the walls were very chipped and it had looked nothing like the image of the room we booked. We have stayed in better hostels for a much cheaper price.

I love all the staff at this hotel from the front desk, to the bar, the restaurant & the cleaner's. They are all very professional, friendly, extremely kind, lovely place to stay & so helpful everytime I stay there. I would strongly recommend to everyone. Close to town short walk.

Rooms is nice and renovated. Location is situated at the edge of city park and within walking distance to food.

Great location, great staff and the room and view was lovely. Unfortunately check in was stressful because our booking was apparently cancelled due to their system upgrade. The restaurant is amazing too.

Pros: The bed was so incredibly comfy, the highlight of the room. Location was great, walking distance to the heart of town and lovely to walk through city park and see the macaques.Cons: The hotel is very outdated. The bathroom was not as pictured, had a shower over the bath and no fan, just a dirty vent. The room was too dark, not enough lighting and because the room faced the car park no natural light if you want to maintain privacy.

2 night's Superior King Room.Modern clean. Great location. Bed comfortable great nights sleep. Shower hot, huge TV with Netflix. AC. Free on site parking. Steep driveway in need of hand rail for those on foot. An enjoyable stay. Totally recommended.