The Cheesecake Shop Gladstone

Ordered a birthday cake with edible images. The cheesecake shop gladstone was able to customise the cake and the flavour was amazing. Would recommend!

I ordered a custom cake was suppose to be a chocolate mud cake but it was very dry, I had to give 5 days notice, not acceptable, overpriced very disappointed.

Ordered two birthday cakes, paid $123. There sponge cakes is less and very soft, which spread as I cut. There was 85% of cream on the cake. Really disappointed.

Very poor customer service, had to drive 15 minutes into town after having an argument with them about prices, the cakes that I asked for on the website they dont even make.Very disappointed

I made two orders for birthday cakes and neither order could be found. They were not ready for my nominated pick up time and the staff were surly.

My partner ordered a cake a week ago for my 50th birthday. Went to pick it up today and they hadn't even made the damn thing! They gave some lame lie of an excuse about how the cake was going to cost more than originally quoted and that they tried to call my partner three times(there were no missed calls or messages on her phone), so they didn't make the cake! Very poor service! Very arrogant staff.. Not happy. Never going back, and will be advising everyone I know that they should not bother using the services of this business.

Love having this store in walking distance from home. Now my boy will have an AMAZING BIRTHDAY. Just purchased a Rainbow Cake online for Sunday, personalized for his 11th Birthday. Will post pictures on Sunday.

I mean the cake itself was beautiful and absolutely delicious but the only man working that day was quite rude. So you know how around Easter time every year they have a colouring competition and with your entry you may choose a free slice of cake, well my sister and I went there and handed in our colouring in and we requested chocolate cake because we are very fussy eaters but anyway the man said no we should just choose one of the raspberry ones over in the pre sliced area. My mum even said that we don't like raspberry and he said oh never mind and handed back our colouring pages we did and said maybe next time. Finally as my sister began crying my mum said fine I will just buy a quarter of chocolate cake from the back then" the man walked to the back and handed my mum a quarter piece of cake and said goodbye. So he had chocolate cake but could not even be bothered to cut us a piece and simply threw us out. I love the cake and normally the staff are nice but not that man I tell u."

So I ordered a drip cake". Come pick up day and not a single drip of icing was falling down the cake. It was all just one big smudge around the top. No quality here."