Accom Noosa

One of our favourite places to stay in Noosa. Good quality facilities, great pool and superb location.Only issue is appalling Internet. Bad wifi and once you finally connect, worse that dial up.Have told management both times I've been here, so hope they get it sorted so I can come back in the future.

Definitely one of the best ways to organise a trip to Noosa Heads. Friendly staff, great accommodation and fantastic offers. Don't overlook them when planning your trip.

Terrible. Poor service especially when spending $1100 a night on accomodation. Whilst the house is nice there was various issues which is a clear reflection of the cleaning not being done properly. Couldn’t recommend these guys.

Have been a regular at Fairshore for a number of years enjoying the location and facilities. Sadly our recent stay this month (November) did not meet expectations relevant to the costs incurred. Unit 16 was our allocated accommodation. Mould in numerous spots, disgusting dirt under the beds, window screens covered in webs and dust, bathrooms really smelly, generally very poor all round. House keeping needs serious attention. I hope this can be rectified asap.

They are the most helpful , friendly , staff . They made our holiday by being so accommodating . We are a family who never writes reviews unless it is exceptional service and this was . They are an asset to the owners . Thanks again . Penny from (hawthorn Melbourne )

Not sure why Accom Noosa think it’s normal to have a 50L hot water cylinder for a place that sleeps 5 people..? The shower was hot for 4-5min before it went cold, then you had to wait 20mins for it to heat up before the next person. Their response was just that a lot of their properties have this size cylinder? For the price I’d expect to be able to have a hot shower. I wouldn’t stay in their property again but if you do want to ask what size the hot water cylinder is!!

Try to avoid Accom Noosa if you can, they have an extremely arrogant regard to their guests and what they seem to consider service>I am currently staying in one of their serviced apartment unit 40 of Fairshore , on the Beach , Hasting St.For $1,300 a night you get to carry your bags up 28 steps.OK that was in the brochure.Pool has no facilities so its a hike back up to the rooms if you need to go.Gym forget it . Minimal equipment that I doubt anyone uses .Its there so they can say they have a gym.What I am really upset about though is that on arrival just as the reception desk was closing , we hiked up stairs and found that the carpet in the master bedroom was wet.Cleaners must have known about this.We thought it was because the previous guest had stained the carpet and threw a towel over the damp spot.Next day after we returned from being out and about the carpet was really really wet so we informed Accom Noosa.They brought in .1) Representative from the body corporate .2) Cleaners to dry out the carpet3) Plumbers to fix the leaking air conditioner from the second room that wasn't even on. Not sure how that works.So people in and out of the room most of the day.Not what you want is it.Then they they didn't bother to remove the air blower ostensibly drying the carpet that is still wet and stinks . Probably moldy.They didn't even bother to service our room. What are we paying all this money for ? One star service . Probably less.Oh and by the way if you want more than the allocated 2 towels per person per head thats an extra $2 a towel.That policy might be Ok for a $50 a night dive but at $1,000 + a night . You must be kidding.I am waiting to see if they charge for the towels I used to soak up the sodding mess.Oh they have offered a $30 discount which is what they pay their cleaners to service their wet, stinky moldy rooms.Generous to say the least.$1300 a night.Save your money .Go anywhere but with these guys .They also do La Mer on Hastings.

Our experience was not good. Lounge smelt strongly of urine, blankets and under beds so dusty we were sneezing and having skin allergies, all items in the kitchen needed to be cleaned to remove grease and food, a dirty greasy range-hood - the list goes on.

One lady in the office was great. The other (Louise.) Incredibly poor customer service, completely unwilling to help in difficult situations. Extremely upsetting to have this kind of experience on holiday.

Have been using Accom Noosa for a number of years and the customer service has gradually been getting worse however this year it’s absolutely terrible. We were notified 4 days before we were arriving that there would be scaffolding and construction work going on. Strong paint fumes, loud construction noises and a lift out due to said works. Accom Noosa has made no attempt to make the stay any more enjoyable and are charging normal high season rates for a sun standard experience. Very disappointed and don’t believe we will ever use them again.