Sounds Easy

Shipped my products promptly (to WA). Very impressed with their courier service who specialise in fragile goods. They contacted me to organise a day for delivery and let me know on the day when they were on their way. Nice to know our purchases are handled with great care by a company who have excellent communication with their customers.

I purchased a BOSS Katana cover from Sounds EasyEASY TRANSACTION, GREAT PRICE, FABULOUS SERVICE.What more can you ask for!!!

AKG Headphones broke after removing headphone jack after only 5-6 months. Will not replace even with proof of breakdown of item, refuses to replace or fix, keeps putting the problem back onto me even with proof of broken jack. Never requested them to be sent back they wanted me to cut the headphones up. What am i going to do, stick the metal plug together with tape and keep using them. What do they think. Clearly they are broken and can not be used. Will head on over to the ACCC after this review. As a social media Marketer this is not a good look.

New gear collected from Sounds Easy, Filip was very helpful and professional, also assisting with technical issues after hours. These guys have some of the best musical and recording equipment in Sydney, hit them up and experience the same great service - 10 Stars !!!

Excellent experience with highly competitive prices and a complete collection. I also really liked the website layout, easy to understand and navigate. Shipped and arrived quickly and on time.However there is one thing, please stop partnering and using Star Track's services. I have read even their express delivery is a nightmare amongst a legion of complaints over the years that never materialized into anything.They got to my area promptly but was so rude that i just ended up wasting a whole day dealing with them and got nothing, when i had gotten a day off just to wait around for them that day. When i went to bed late that evening the item was about was tracked 7 hours away in Minchinbury NSW (i'm in Wollongong) to which i admittedly let my guard down, and set to get up at 10am as i expected a delivery in later in the morning and mid afternoon.They updated at 8:30am that it was on its way and left a note at 9:50am leaving me less than a couple of hours notice, no text, no email, no in app notification and certainly no call and not even a knock on the door. I have read reviews where they they get caught in CCTV dropping a note on your mailbox straight away. I was surprised by the 9:50am delivery, but i was up around this time. And i called them basically at 10am and even went to their depot at 1pm and 4:25pm when they close and still couldn't get my delivery!If you are going to continue working with them. I spoke to them a couple of times on the phone and in person. It seems they really really want to leave the item on the front door but they can't do so without permission and the release of responsibility. Reading between the lines, it seems like my experience could be predicted by both the customer service on the phone and on site and the only compromise is this authorization to leave the hundreds of dollars of delivery accessible in public. If i had work that day and tried to pick up later in the day it would had not been possible. Soundeasy should at least leave this as an option.

Terrific first time experience buying from these guys. Great price on a quality product, helpful support over the phone, and the delivery time was unbelievably quick - exactly 24hrs from ordering to my front door in regional NSW. Was in shock when it arrived at the front door. Will certainly be adding these guys to the short list when the GAS strikes again. Very impressive operation.

Super fast delivery and great support over the phone. I found the website online while looking for audio equipment in the neighbourhood and yet to visit the shop itself due to pandemic. Despite, their website shopping experience, the quality of packaging in deliveries and promptness for answering the phone helps very much during shopping online. I'd highly recommend them for anyone after their products of services.

Absolutely brilliant. I've been very lucky with these guys, managed to snag a few very good bargains. When all the major retailers have a sale they're often just that bit cheaper. I luckily haven't had to deal with customer service, but Im willing to bet they'd be excellent.Very happy!

First time buying with Sounds Easy and I was able to get what I needed for $40 cheaper than their competitors, along with very fast interstate shipping. Very satisfied, thank you.