Big John's Italian Seafood Restaurant
1056 Reviews
$$
- Tuesday4:30 PM–1 AM
- Wednesday4:30 PM–1 AM
- Thursday4:30 PM–1 AM
- Friday4:30 PM–3 AM
- Saturday4:30 PM–3 AM
- Sunday4:30 PM–1 AM
- Monday4:30 PM–1 AM
About the Business
Big John's Italian Seafood Restaurant |
Contacts
Call Us
0295298094
502 Rocky Point Rd, Sans Souci NSW 2219
Hours
- Tuesday4:30 PM–1 AM
- Wednesday4:30 PM–1 AM
- Thursday4:30 PM–1 AM
- Friday4:30 PM–3 AM
- Saturday4:30 PM–3 AM
- Sunday4:30 PM–1 AM
- Monday4:30 PM–1 AM
Features
- Wheelchair-accessible entrance
- Toilets
- Credit cards
- Mobile payments
- Good for kids
- Wheelchair-accessible seating
- Delivery
- Outdoor seating
- Dine-in
- Alcohol
- Beer
- Spirits
- Wine
- Seating
- Casual
- Groups
- Takeaway
- Cocktails
- Cosy
- Accepts reservations
- Bar on site
- Coffee
- Healthy options
- Kids' menu
- Small plates
- Lunch
- Dinner
- Dessert
- High chairs
- Late-night food
Recommended Reviews
Julie Kha
05.10.2023
Big John's Italian Seafood Restaurant
If I could give this zero stars, I would.The food that actually came out was good, but the service was questionable at best. 2 hours in and we were still waiting for our drinks, in a non air-conditioned, no ventilation area, and only some food coming out.Our steak came out raw, barely cooked - not even bleu when we asked for medium rare. One of the waitresses ignored our feedback and told us that it is medium rare. We then had to wait 20 minutes for someone to come talk to us about the steak, which by that time was cold and they said they would be happy to re-cook that same steak. We asked for it to be taken off the bill and after some much crazy back and forth, they agreed. But when we got the bill, it was still on there!A total of 3 hours later, we had half full bellies, a loss of appetite and a bad taste from the terrible service. This has to be one of the worst experiences I've ever had.If you'd like the kitchen nightmare experience, I'd recommend you go here - otherwise steer clear completely because it just was not worth it.
Alexa Cardassilaris
24.09.2023
Big John's Italian Seafood Restaurant
I had a terrible encounter with Christine, the 'manager,' two Saturdays ago at Big John's. As locals and long-time customers, we've ordered from them for years. I called to order 13 pizzas totaling $300. Christine took my order, but right from the start, she was abrupt, short, and rude, lacking basic manners. She insinuated that I was a scammer and didn't even let me explain that I was a genuine customer with friends over. Even when I went to the restaurant to pay, her rude behavior continued. She justified it by saying she works in hospitality and I don't understand. I remained calm while talking to her, but she deflected blame and didn't care about my feelings as a customer.Dianne, another employee, tried to handle the situation and was quite lovely.To make matters worse, we waited in the restaurant for another 15 minutes for the pizzas, only to find out they were already ready and placed on the table for collection. Christine failed to inform us about this.Overall, we love Big John's pizzas and they taste great, but after this encounter, we're hesitant to return.
Alex Kao
15.09.2023
Big John's Italian Seafood Restaurant
Amazing Italian food! The octopus is even beyond my imagination! The Fettuccine is also very good and creamy.
j p
03.09.2023
Big John's Italian Seafood Restaurant
Went for dinner on a Wednesday night so wasn’t busy, but felt we were non existent as the service was nowhere to be seen. Ordered the BBQ seafood meal which is one of their “top 10” favourite meals and it was the worst seafood I have ever had and I love seafood. Far from fresh and severely over cooked, even smelt bad on the plate. We used to live big John’s years ago but something has changed. Won’t be going back.
Al K
19.08.2023
Big John's Italian Seafood Restaurant
I visited this restaurant with my family with the expectation of a rubbish customer service and I got exactly what I expected. They did get 4 stars for the food serving as it was huge which is great. Food tastes ok.
Lina Ulger
17.08.2023
Big John's Italian Seafood Restaurant
Always lovely to see John's happy face, great atmosphere, good service and delicious food
Gourmet Lapin
29.07.2023
Big John's Italian Seafood Restaurant
We ordered the barramundi. It came so stink that we thought we smelled the sewer gas coming from the toilet in the back. But it was the fish and it tasted like some one rubbed it in poo. The shape and texture wasn’t a barramundi. It was tilapia. Did they bought sewer fed tilapia and passed it as barramundi?? Consider how careless the owner about his business now, Who knows! We didn’t eat them all and paid for it.We raised the issue to the lady at the counter. she said yes there were a few people had been complaining about the fish already. What? They knew and they just ignore customer’s feedbacks and not investigate? We came home and got so sick with diarrhoea overnight.Don’t go there anymore and if you do not order anything from the back kitchen!
Jean M Pasimanero
16.07.2023
Big John's Italian Seafood Restaurant
It was Mother's day.From Pizza,seafood,pasta and dessert totally delish and yummy even my grandma enjoyed her meal.The service was friendly although one I think a cook or chef was screaming,swearing that everyone can hear ,which was shocking.Still my family,friends and myself will come back to dine or take out.
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Map
502 Rocky Point Rd, Sans Souci NSW 2219
Big John's Italian Seafood Restaurant