Hair Tribe

Wouldn't go anywhere else, highly recommend Hair Tribe @ Mawson Lakes.Thanks Lovely Ladies for my makeover today, felt extra special being a customer on your 1st day back with the Newly Decked New York Stylish Salon Vibe""

DO NOT RECOMMEND.I walked into this salon with a very creamy blonde balayage. I booked in for a toner (as I couldn’t get into my usual salon) for my ends as tape in extensions were very light and I wanted them toned down slightly.The owner who consulted me was very rude, she didn’t greet or introduce herself to me nor actually try to understand what I was wanting even though this was a new client for them. When explaining what I wanted, she was very arrogant and would not take what I was saying for an answer, even though I repeated myself so many times. I even tried to show photo examples and she dismissed it. I was very clear at the start of my appointment that what I was wanting is for my ends to be slightly darker, as in not such a white blonde but not as dark as my roots (as I have a balayage).After the toner was put in my hair was a severely over toned to a grey/silver, my creamy blonde hair was completely changed to a different colour. When I raised this, the owner’s first reaction was to put the blame, advising that she matched the ends to my roots like I wanted when that’s not what I ever requested. She also try to argue saying that I never said I wanted my ends slightly darker, when this is what I had been saying the whole time.However, said it could be fixed and it’s not irreversible. Another toner was put on resulting in my hair being even darker, it was closer to brown than blonde at this point. I expressed again that this is not what I wanted and I’d rather just have what I walked in with. This is when I was told that they wouldn’t be able to get my hair back to what it was unless they use bleach as toner over toner darkens hair colour. Even though I was told it wasn’t ‘irreversible’ prior to the second toner. This resulted with me in tears and them having to use a clarifying shampoo to try and get the toner out of my hair which completely dried out my hair.My appointment was booked for 6pm and I walked out at 10pm. I sat in the salon for 4 hours, all for a toner! If a salon can’t get a simple toner right than I am completely concerned by any knowledge this salon has.The owner of the salon, didn’t bother to see me before I left or apologise for her poor direction. Unless you want to walk out with severely over toned hair / dull hair and someone else’s idea of what your hair should be than I would not recommend. For a first time client, this experience was so horrific and unprofessional! In addition, I’ve found similar reviews to mine in regards to the owners argumentative behaviour and it’s so appalling to hear that several people have experienced this!

Thankyou, amazing Lisa, for the cut and colour.You are a very skilled hairdresser.The whole team work like a well oiled machine. It was lovely to watch other clients walk out looking fabulous also.

I've been to many hair dressers in mawson lakes, I must say, Hair tribe is the best one so far.This was my second time, The staff is lovely.I got some suggestions from the lady who did my hair and it turned out perfectly. She knew what she was doing, truly professional.I highly recommend them. I will be back with a friend of mine who was looking for a hair stylist.

Asked for Balayage hair colour (blonde highlights over my natural black hair), cut, wash, toner and blow-dry, spent 5 hours there and got a totally different result (melt with reddish brown colours) than what I asked for, I was quoted $350 online and over the phone and the manager was gonna charge me $460 at the counter. Unfriendly and rude customer service from the manager in store. Blocked the page and will never go back again or recommend their service. On top of that, my hair has been completely damaged, it's become extremely dry and frizzy after the 5-hour treatment from Hair Tribe. Absolutely disappointing, I paid to have my time wasted and hair destroyed.

Very unprofessional- had a hair treatment and trim. The girl didn’t try to chat to me at all, but did chat to the staff near us about her holiday.. the worst part was when she put the treatment in she left me with my head in the basin for over 20 minutes for the treatment to sit. I was fighting myself whether I should get up and leave with the treatment in my hair because it hurt my neck so much. I was too embarrassed to say anything or leave, so I persevered through. I left with my hair looking terrible and me feeling terrible which has never happened before when I’ve left a hairdressing salon. I would never go, which is unfortunate as it’s walking distance to my house, so could have been super convenient.

My 7 month old daughter had her first hair cut here, and the service was fantastic! I had to bring my 3 year old with me, and they gave her a packet of biscuits and allowed her to sit on the seat next to us. The hairdresser who cut my 7 month olds hair was excellent, she gave me good guidance re the best way to cut for her age, and took the time to make it look nice and natural. I forgot the locket of hair I wanted to keep, and the hairdresser managed to find me in the shopping centre to give back to me, which was really appreciated! Highly recommend this hairdresser if you have babies/children as they are very accommodating!

Best Hairstylist in Adelaide! Lisa, Amber are amazingly good and Ella is the best with head massages do yourself a favour and see these girls

Awesome cut and colour. I always leave feeling gorgeous on the outside, but also happy from being in a fun and warm environment. I love that the whole team works together to make sure the younger stylists are learning the trade - it might take a bit longer, but you can see how passionate they all are. Highly recommended.