Swan Thai Massage

Great place to go to. The staff are friendly and very professional. Their uniforms are professional too. Authentic Thai massage facility.

I get massages done quite frequently, alternating between Thai and Chinese massages. Based on the reviews, I thought I will try this place before deciding frequent visits. From the time I started conversation with the staff, the upselling kicked in. That’s fine, she was showcasing their products and trying to sell the higher priced options, as many other business would do. I felt that she didn’t seem too happy with my choice for a Thai massage, as opposed to other expensive options. Same lady was massaging me and few minutes into the massage she asked me how I was feeling. I said that I would like it a bit more stronger. She replied that with Thai massage they don’t put much pressure. If needed she can do Remedial or Deep Tissue massage (which is like $30-$40 more). I have NEVER heard that pitch during a massage session from any other masseur in the past so many years that I have been getting massages done. It just annoyed me. The same pitch was done at the end of the massage as well, that I should try Deep Tissue massage next time with them. Right from the start there has been an upselling pitch. Also, there was never any specific focus on the area that required focus during the massage. Once a client chooses a massage, the masseur’s duty is to do their best to address the client’s request within the selected option. If you are unable to apply more pressure due to your physical limitations, then that is fine (I have been to masseurs who were genuinely unable to apply more pressure). But if you hold back on providing your best service and pitch for higher pricing option, then that is not ethical, that is rather disgusting in my opinion. Taking about pricing, she also finished more than 5 minutes early - you cannot start at 11:07 and finish just before 12:00 and call it an hour and charge the client $65 for a full hours’ worth of massage. If at all anything, they should compensate with additional time for the times they walk out to wash their hands or bring in towels or attend to other colleagues and calls. There were also instances where pressure was held on points for longer stretch of time – pretty sure that is not required – one of the ways to while away time. On the whole the massage didn’t do much for my sore muscles. I have been disappointed with few other places and masseurs with the quality of their massages, but for the first time in my massage memory, I was really upset with their overall attitude and the experience when I walked out of that place. This is just my personal experience, may not align with others experiences. I wouldn’t be wasting any more of my time and money with them . Still gave two stars, because they appeared polite and friendly.

I HIGHLY Recommend! My partner and I had a couples massage for his birthday, greeted with water and talked us though our options, we than chose the Hot Rocks for two hours. The girls have hands made of magic: we both left feeling so relaxed and rejuvenated and finished with tea.I’ve recommended to all my friends and family, best massage We’ve ever had!

been going to these ladies for years , they are amazing always check if you would like a firm massage and ask where you would like them concentrate on a specific area.

It's my favourite place to have an amazing massage. All lovely professional girls. The ambience of the area is calming.

I came in with my friend and and we both had an hour remedial massage only to leave disappointed. Both Massages were very inconsistent and different on each side. It was as if they just made it up as they went along. My masseuse also kept leaving the room.Not impressed.

Deep tissue massage was one of the best I’ve had. The team focused on the knots and made sure I was comfortable throughout.

Unfortunately Not all their staff are good. I want back and got a horrible massage. I tried to get the same person but didn't. I was in pain for a week after. I don't suggest this place anymore.(I payed for an hour Remedial massage. It was an amazing massage. Well worth the money. I haven't felt this good in years. Definitely the play to get a massage.)

Professional and experienced. I tried the holistic healing with aroma thai massage. They used a nice coconut and lime oil which was relaxing and therapeutic. The space was ambient, tranquil and service at the counter was welcoming. The techniques involved traditional massage with a limb stretches and warm towels at the end. It was a pleasant experience.