Carpet Call Caringbah

Amazing, helpful and knowledgeable service. We popped in to look at a few rugs and the person we spoke with was so helpful and recommended the perfect sizing for our front room, took samples out and so kind to our children in tow. It was delivered on time with wonderful service. We are so happy with our rug and it was a lovely experience. They went above and beyond for us. Highly recommended.

I'm so happy with my floor and the service I received. Anush was so helpful with product choices and advice when measuring. My job was not easy, the floor prep involved carpet and tiles, many corners and stairs. The layers were outstanding with great attention to detail. QA during the job another great service.

Kemal organised for carpet to be laid at my property and was extremely helpful throughout the process. They did a great job.

We have used Carpet Call Caringbah three times and have experiences exceptional service every time. Highly recommended!

Absolutely the worst company I have ever dealt with. Bought blinds in Dec 2021, arrived 3 weeks ago (8 months later).The Carpet call installer put up half the blinds and didn’t turn up after that.I was silly to pay in full 2 days before install.Now no one picks up the phone, and I am left with garage full of blinds.The blinds that were installed are bent, do not open/close properly and nail marks everywhere.Can’t believe these guys are still in business. Absolutely the worst company I’ve ever dealt with. Will not touch them again. Disgrace.

Peter has been exceptionally helpful and accommodating. He has ensured economy when measuring for carpet to minimise waste and cost. Very helpful providing advice. And just aall round pleasant person to deal with. Highly recommend.

We had a great experience with Caringbah carpet call. The process with Peter (salesman) has been seamless so far. We had a free check, measure and quote which was great as we could see the samples in our home. Would highly recommend!!

A very poor experience. I had a timber floor installed just over 12 months ago. It was necessary to pay the full price of the flooring prior to installation. The installer was the most incompetent and unprofessional individual I've every met. Needless to say, there were major problems with the installation. My only means of recourse was through the Carpet Call store where I purchased the flooring. They were of NO ASSISTANCE AT ALL...The results were a cost blow out of over $5,600 on a quoted price of $14,500. I may need to have the skirting board replaced during my ongoing renovation as it looks so disgusting. The store manager appeared uninterested in any of the problems and took little action on my behalf to remedy the problems other than sending emails to the installer who had created the problem in the first place. I would never recommend this company to supply any product of any kind. Once you've paid in full for the product you have no bargaining power...

Okay customer service, timely schedule, great product but lacking in other areas. We had Laminate floor installed, lovely product looks good however there was no regard to the transition to the hallway carpeted area and left with frayed carpet edge. This was not accounted for in the original quotation so have had to arrange this separately with anther charge. I’m also a bit annoyed that we had to remove all the subfloor so that the floor could be levelled at an extra charge however when walking across one room you can feel bumps that were not there before . I’m out of time to have this fixed now but will consider different flooring for this area in the future.

Walked into the store without any idea about flooring. Ended up buying the Coretec Hybrid Herringbone based on Anush’s recommendation. Excellent service from Anush. They layers managed excellently to execute an incredibly complicated job, including levelling. This is the place to fulfil your flooring needs, and Anush is the person to help you with it. Thanks carpetcall, you have a very happy customer.