Integra Corporation

Absolute nightmare to deal with. We spend days at a time without internet while the buck gets passed around. Eternally frustrating when all our systems are web based. Every time we come in to no internet there's a communal sigh of here we go again".Considering carrier pigeon as a more effective means of communication."

Chris and his team have been outstanding in aso many areas of business ,I would have no hesitation in recomending his business

Absolutely amazing place to work! Learned a lot and gained great experience! Would recommend definitely for people who wants to learn new technologies and make an impact. multi talented team with smart , positive and fun filled environment.

Chris, Allen, Jess and the rest of the Integra team were great to deal with - set up my new florist business without stress and quicker than anticipated. It's great to work with a telco that works with me and my needs! The staff went above and beyond during the installation. Will recommend to friends.

Very poor customer service no training provided for its clients. Part of the Rebl media scam.

Don’t go near them they are involved with the REBL Corp scam who have destroyed100’s of small businesses throughout Australia

Relocation of our office was good. The team got our new connection up fast. I like to know if I need IT assistance, the turn-around time is fast and I'm speaking to the same account manager. Look forward to partnering with you guys in future for our IT needs.

I am surprised that you don't have a good system for communicating with clients. As you know it has been hard pinning down some one to fix any thing and have on every occasion had broken promises.I'm not usually hard to deal with and understand things happen in a business. However Integra has been the worst company to deal with I have ever come across. I don't say this lightly. But having nearly 100 in your words simple" problems from programming is beyond me.I can't see why this issue hasn't been fixed sooner and why it has been impossible to get responses to my now daily emails until today. You have personally said you will come out to site twice now and this has not eventuated.I am finding it very hard to find any positive from this experience. We have quantifiably lost over $7000 from the bad connections and call drop outs etc in the last 2 weeks alone. I have had techs on site at peak times asking to turn off our phones for 15 to 30 minutes. I have had client saying we are too dodgy to deal with and others call back to book with us and not get through or give up because it is too hard to hear us. I have had clients yell at my sales team because of the phones.And to top it off your service is 20%+ more expensive than our plans we previously had in place.I am seriously disappointed to even be constructing this review.If we are to continue to use Integra you will need to be realistic with the amount of compensation you will be providing."

Have used Integra Corporation as our company ISP, IT and telecom provider for last 8 years ..always provide great service