Australia Post - Mortdale Franchise
51 Reviews
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
About the Business
|
Contacts
Hours
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
Features
- Wheelchair-accessible entrance
- Delivery
Recommended Reviews
Paul Lee
23.10.2023
Australia Post - Mortdale Franchise
Buying a 32gb usb, the scanned price came up $12. After paying, the manager tells me the correct price is $30. They refund the $12 and manually charge me $30. On the way home I find same item on AusPost website listed as $12.
J N
15.10.2023
Australia Post - Mortdale Franchise
Incompetence with a side of rudeness. The lady/owner questioned where I got my passport photos taken as she didn't like the look of them. I said Officeworks and she sighed loudly and shook her head... for what? The photo was fine and passed the QA test that she conducted, no need for your judgement!! She also said I had my name wrong on the form when it was in fact correct. I think additional customer service training and passport compliance training is required to deliver a better customer experience.
Jen Wang
09.10.2023
Australia Post - Mortdale Franchise
I was served by an Indian lady who was very rude and disrespectful. I brought all my documents for a passport application and she not only accused me of providing a old photo when her colleague said it resembled me. I left feeling very offended and angry from the terrible attitude and no help at all to other questions.
Graham Hinton
15.09.2023
Australia Post - Mortdale Franchise
Staff have no idea how to take a decent photograph, so go elsewhere for your passport photos. There was no seat, so the wrong angle - and no lighting or flash, so photos were way too dark. Waste of $19.95. The guy before me was also really disappointed with his, too. I got mine done again - professionally - in a few minutes at Hurstville Fast Photo in Crofts Avenue behind Hurstville station - and they were cheaper - with excellent, friendly customer service!
Phil Devine
02.09.2023
Australia Post - Mortdale Franchise
Decent public service. Can have bad queues Saturday mornings and early afternoon.
Victoria Sang
29.08.2023
Australia Post - Mortdale Franchise
Extremely rude staff and charged to certify some photocopy of documents when most places provide the service for free. But I was happy to pay for the convenience of the service but then when I returned to get a different set of ID’s to be certified the owner gaslit me and said this service never existed and told me to leave
viney verma
19.08.2023
Australia Post - Mortdale Franchise
They are very poor in service and I truly believe the don't have any idea of taking passport pictures. And they have staff with one who always wearing a hat, he doesn't know how to speak with customers. He look like he don't like his job. I will never come back. Very very poor service
Ram Kc
11.08.2023
Australia Post - Mortdale Franchise
Very Rude behaviour and unprofessional. We all make mistake no there is no need to be rude. That indian guy with the glass and beard needs to learn some manner.
lin smith
02.08.2023
Australia Post - Mortdale Franchise
Helpful, friendly and polite team.Handy we spot in the shopping area.Additional buys in the store with some handy gadgets to books, other interesting things to buy.
Emily Walshaw
31.07.2023
Australia Post - Mortdale Franchise
The lady that assisted me with my passport photo today was lovely and a great help! Would definitely recommend coming here
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Map
4/23 Morts Rd, Mortdale NSW 2223
Australia Post - Mortdale Franchise