Cottrell Toyota

My experience was the exact opposite to the previous reviewer when our Mazda BT50, with a camper on the tray, broke down remotely near Bombala and was towed by NRMA to Cottrell Toyota. Rather than fix the BT50 they told me they think the fuel pump is the problem but they couldn't fix it and charged me $275 for pulling off a fuel line and turning the motor over and checking that current was getting to the fuel pump with a multi-metre.We had to make our way back to Newcastle on a combination of buses and plane and the BT50 and camper had to be transported back on a tow truck to my local mechanic for repair. My mechanic within 3 days had removed and replaced the fuel filter, checked the fuel from the tank for contamination, removed the fuel tank and replaced the failed fuel lift pump, refitted the tank, bleed the fuel system and took the BT50 for a test drive for a total cost of $675, including parts and GST. Labour $253, Fuel Pump $374, Fuel Filter $33, $15 Consumables and Enviro Recovery Levy.The whole event was very stressful and a totally waste of resources and money. If you ever have an unfortunate breakdown near Bombala I suggest you take your vehicle somewhere else other than Cottrell Toyota.

Most hospitable people. Thank you.

Extremely accommodating. Friendly service.

Very friendly and helpful staff, got me out of trouble when I needed their help. The alternative was towing my Toyota back to Sydney. Much better customer experience compared with big Toyota dealerships.