Supercheap Auto Menai

I was served by Jack at the Menai NSW store. He was so nice. I called to ask if he had a part that I needed, he not only checked on his computer to see if he has stock, he physically when to the shelf and looked. Only then did I drive over to pick it up as my local store (Bankstown) didn't have stock. He kept it behind the counter for me as I explained my situation.What excellent customer service. Thanks Jack

Staffed by a group of friendly, knowledgeable employees. Always ready to help.

Every time i come here i seem to wait ages as they serve one customer and the queue builds as some transactions take a while. Management needs to be more proactive in getting another register open when needed.

Big shout out to Lewis!I had a car battery problem that occurred during the warranty period and I had preconceived thoughts about having issues with SCA as I have experienced at their competitors over the years.Lewis owned the problem and went above and beyond to ensure that I had no problems with the battery warranty. He also made sure that I wasn't disadvantaged with the replacement battery as the faulty battery was no longer available.Top customer service!

Went in seeking to purchase coolant for my Land Rover. The two guys at the counter who were there to give “Advice” as per the large sign above their desk had no idea, further, they said given it’s a European car I should put the green coolant in. They didn’t ask what year model, or whether it was diesel. They made no effort investigate and just sat behind the desk.Luckily I didn’t take their advice and read through the different types of coolant available and ended up purchasing the red coolant - which according to the back of the label is for diesel Land Rover vehicles.Finally, as I was walking out with the correct coolant (no thanks to the advice team), they were condesending enough to tell me “not to put it in the oil section”.Customer service at its finest!

Elderly local, driver indicator playing up, had no idea, going to make booking with mechanic, someone said it could be a globe, go to Supercheap, who would have thought? wonderful group of staff, so helpful, thankfully it was a globe and replaced there and then. Thank you, brilliant service, I apologise I dont remember your names.

Amazing job,thanks for the team , special thanks to Tom who did the fitting .highly recommend

Really good Auto Store. Friendly and knowledgeable staff. Great range of products and competitive prices

I have recently attended the Menai store on a number of occasions to purchase various products and been served by the Manager (possibly Kaylah). She was very pleasant and helpful, a true retail professional and valued employee.