Renovation Kingdom

My partner and I visited the Parramatta showroom and I have to say the sales consultant Claudia was amazing. Her genuine care, curiosity and attention to detail is second to none.She mentioned completing an interior design degree, which made things so much easier for us as we are hopeless at matching items.If you are looking for a consultant who is knowledgeable and has a genuine passion for the industry make sure you ask for Claudia. She went above and beyond for us.Thank you Claudia you are a star!I will be recommending her to all my friends and family.

Did not go to the showroom but bought a vanity unit online. The colour choices could have been a bit clearer (colour swatches larger), but generally both the online experience and the quality of the goods was excellent.

We are currently renovating our ensuite and bathroom and found that Renovation Kingdom have a great selection of good quality items available. We have strict constraints on available space, so contacted them for guidance. Justin was extremely knowledgeable, helpful and professional and was able to offer a suitable vanity and freestanding bath, both of which we really liked. When the vanity was delivered there was a fault with both the drawers. On reporting and providing photographs of the problem to Justin, he immediately lodged a warranty /replacement claim with the manufacturer. The manufacturer acted very quickly, replacing both the door and drawers which were fitted on site by their rep. Fantastic customer service by both parties. I can highly recommend Renovation Kingdom and would not hesitate to purchase from them in the future.

After posting this review the Renovation Kingdom sales manager phoned me to apologise and I was given a full refund.Restocking fee charged unfairly. I ordered a matching set of bathroom accessories. I was informed that one item was discontinued. As I reasonably wanted all of the items to match I cancelled the entire order and was charged a punitive 20% restocking fee. The Restocking fee was not clearly advertised

I purchased a tempered glass sliding shower screen. It saved me at least $300. The installation instruction were unclear but Youtube provided me with the tips and tricks to get the job done. The delivery time for the item took over a month which made me think that the company was a scam but the product finally arrived.

AMAZING SERVICE!!!I would like to thank both Cameron & Fraiser for an outstanding level of service and patience during a difficult and challenging delivery of a STONE bathtub.I Would recommend Renovation kingdom to anyone renovating a bathroom requiring good reliable and professional advice.Thank you.

I recently visited Renovation Kingdom and had the pleasure of being served by Craig. He was incredibly helpful and knowledgeable, taking the time to listen to my needs and answer all my questions. He made the whole experience easy and stress-free. If you're in need of assistance at Renovation Kingdom, I highly recommend seeking out Craig - he knows his stuff!

Visited your parramatta showroom and was blown away with the knowledge that Claudia the Sales Girl had. She was not only knowledgeable to details but her friendliness and personal persona put us at ease at choosing what we were looking for with her help.We left very happy and satisfied with our purchase.Thank you Claudia for your help and knowledge and friendliness, will definitely be recommending your store and Claudia to friend, family and especially to my trades men.

We have been purchasing our bathroom and kitchen wares & fittings from Renovation Kingdom North Paramatta for our investment properties since we stumbled upon its website in Sept 2022 and very satisfied with their services. Our last purchase was a kitchen sink and some bathroom accessories. We had to maximise our trip on the road in 1 day around Sydney, collecting all our renovation supplies including the sink and bathroom accessories from Renovation Kingdom. Since Renovation Kingdom North Paramatta was our last stop, we were arriving just in time before the showroom / warehouse was closing. Phillip who was in charge at the Collection Department on that particular day was so kind to stay back and ensured that we got all our items by that day as he understood that we made such a long trip from Sydney CBD since morning for our collection day trip. We appreciated that Phillip went beyond his finishing hours for the day waiting for us to arrive. That is what I call a great Customer Service! Happy to purchase more bathroom and kitchen wares & fittings from Renovation Kingdom Paramatta again in the future.

Great products, extremely helpful staff and delivery on time. Bought all of my fixtures and fittings for ywo bathroom renovations and will highly recommend. Avril