McDonald's Thornleigh
5002 Reviews
$$$
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayClosed
- SaturdayClosed
- SundayClosed
- MondayClosed
About the Business
McDonald's Australia | The official website of Macca's® Australia. Whether you want the details of what's in your Big Mac®, or to find your nearest restaurant, this is the place to be.
Contacts
Website
Call Us
+61294844802
218-226 Central Ave, Thornleigh NSW 2120
Hours
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayClosed
- SaturdayClosed
- SundayClosed
- MondayClosed
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Wi-Fi
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Delivery
- Outdoor seating
- Dine-in
- Seating
- Casual
- Groups
- Family friendly
- Takeaway
- Coffee
- Kids' menu
- Breakfast
- Lunch
- Dinner
- Dessert
- High chairs
- Vegetarian options
- Counter service
- No-contact delivery
- Late-night food
- Drive-through
- Playground
- Quick bite
Recommended Reviews
Matt Owen
21.10.2023
McDonald's Thornleigh
Only ever been to this maccas a handful of times. I have been 3 times in the last week for coffee and some food. Coffee is luke warm at best. The chips and hash browns are cold before I make it out of the drive through.
S C
19.10.2023
McDonald's Thornleigh
I would have given this McDonald’s zero star if there is such option.One our first visit, they have not given us the items we have ordered. It was missing one whole burger and one fries. As we were doing take away and didn’t notice until we got home, driving back to the store and then back home would take us another 25 mins which was so not worth it! Since they didn’t give us all our items even though we paid for it, we were left still hungry. So we filled in the “feedback” form. But we have not received any response at all even though we requested it.So we haven’t had McDonald’s since then, but craving kicks in and we though we will give this store another chance tonight.To no surprise, it is another bad experience again!We didn’t arrive at a busy time, there aren’t many customers waiting either. So why can’t the staffs do their job properly?!The fries are soggy and cold.The Angus beef burger is cold too.And the customized McFeast burger has not been customized.Even the soft serves are extremely small in size.I would have expected this particular store would have a higher standard out of every stores given this is where McDonald’s head office it. But obviously not!I will definitely NOT come back to this store!!!!!
Brendan He
15.10.2023
McDonald's Thornleigh
In our experience of ordering takeaway meals consisting of 5-10 items over the past 5 years, there has been a 20% chance of missing something or receiving the wrong item. Therefore, we have learned to check every item in the bag before leaving.It is possible that the chicken patty in your burger still undercooked...
Adam
29.09.2023
McDonald's Thornleigh
Took over 30mins for our order to be prepared and that was after complaining I'd been waiting 20mins already. Seems they lost the order as well as just priotise the drive through and couldn't care about people ordering inside.No one seems in charge of ensuring orders are fulfilled rather than just picking up the latest one to ping through to kitchen.Second time in 2 weeks a simple order of 4 or 5 items has taken over 20mins.Place inside was clean and rubbish outside seemed as much to do with the cockatoos raiding the bins than any human.
Hayden Davey
25.09.2023
McDonald's Thornleigh
Waited 45 mins through drive through, just for them to give me the wrong flavour shake, that was spilled all over the cup, the guy didn’t give us a straw, get it together maccas
Kat Neill
26.08.2023
McDonald's Thornleigh
Got my order completely wrong, unfortunately we had driven away. Wrong sauces for the chicken nuggets, left out fires with a meal and chocolate fudge sundae was supposed to be chocolate not vanilla. And the food was luke warm at best. Overall disappointed ☹️
neil cardow
14.08.2023
McDonald's Thornleigh
This McDonald's has gone from the most reliable to the worst I've ever experienced.It took over 20 mins for my order to be handed to me. Which was sitting on the counter with a few other orders for probably around 10 mins. But only after my son asked a staff member where our order was.So the staff member still handed the food over only for me to tell them to at least give us fresh fries, since the ones in the bag were cold.I wasn't the only one waiting this long either. I saw a lady who was waiting longer than I ask for her order to have the staff member walk away and come back a couple of minutes later with a cup of coffee.So if McDonald's doesn't want to go into administration in the future, they need to re-educate the heads of departments on customer satisfaction and quality of food and maybe have something that resembles customer service. Then maybe they might teach their staff something better than the rubbish I observed.
Pedro Rodrigues
10.08.2023
McDonald's Thornleigh
Every time i come here to Thornleigh maccas it’s never been good, the last 3 times i was there my double cheese burger came with burnt meat with onions on it when i’ve asked for it to be removed, not once have they gotten it right. My chips always come cold every single time. The happy meal that we got last time we were there was left on the counter opened. Never will i go back, the drive to waitara or mount colah is so much more with it.
samuel chen
21.07.2023
McDonald's Thornleigh
Horrible experience. Everytime got my order wrong. No body clean the full rubbish bin.
Jasmine Monger
20.07.2023
McDonald's Thornleigh
Maccas gets 4 stars - I needed somewhere to hang out for an hour where I could set up my laptop or read a magazine. But 4 stars because using my rewards app I received a free ice cream Sundae and also a deal for $1 fries. This restaurant offered a choice of chocolate or vanilla soft serve! I’ll stick with vanilla next time. But if I was having just a cone I’d choose the chocolate. Have you ever tried dipping your fries in your sundae? Chocolate or caramel - it has to be done! Winning sweet and salty combo!
Add Review
Map
218-226 Central Ave, Thornleigh NSW 2120
McDonald's Thornleigh