Nido Early School Lakelands

We’ve spent almost 4 years at this childcare & have felt like family from the minute we walked in the door. The staff are always friendly & supportive, the centre is always clean and the food always smells delicious at drop offs. The only reason we will be leaving soon is due to my son starting full time school next year but I wish we could rewind time to redo our experience at Nido Lakelands again! We have made so many wonderful friends and memories x

Big name, small knowledge and willing to do that job.Staff look they don’t wanna be there and Management pretty much useless.Absolutely disgusting

Parked infront of Nido. I noticed a boy about 2/3 years old crying at the fence. Sounded like he was trying to say let me out". Carers a couple of meters away looking after other kids. I didn't think much of it. Came back over one hour later. Little boy had move along the fence a bit more. His face and eyes were bright red. Tears were flooding from his eyes. He was very clearly in distress! I yelled to one of the cares " he's been crying for over an hour". With in seconds a near by carer picked him up. Within a couple of minutes the boy started to settle down. Shortly after the father came to pick his son up. I explained what had happen. He was shocked

Amazing centre. Both my boys are well looked after and staff are lovely!

Horrible centre.

I couldn’t be happier with nido Lakelands. Had my daughter from 6 months, she’s now almost 4 and the wonderful team have always loved and natured her. Helping her learn and develop into a gorgeous little girl. Always sharing her day with me, never a moment I felt they don’t watch and take great care. The food cooked on site is fantastic, she’s always happy to try anything. Just had my 3rd bub and when I go back to work the team at Nido Lakelands is who I will have take care of my munchkin! <3

The staff at Nido have quite literally saved my little man's life. They go above and beyond and are able to tell me about every second of my son's day from the minute I walk in. They have always had my sons best interests at heart and treat him as one of their own children. I have found Alana and all of the staff very approachable. My son has had several falls and has been bitten by another child but in every case, they notified me straight away and completed appropriate first aid. My son has come on leaps and bounds with his gross motor, fine motor, language and social skills, all of which would not be possible without Nido. I would not dream to think of putting my son in any other care!!

We were really disappointed with our child’s care at Nido Lakelands. There is only one educator there who was a God send the rest are over worked and stressed with little time to care and nurture. Our daughter had terrible nappy rash to the point she couldn’t walk by the end of the week for a number of weeks. We then supplied our own nappies, wipes and cream. When I approached them they blamed Sudocrem for not healing her...and were very defensive about the regularity of changing her which clearly wasn’t happening.On two occasions I went to pick her up and they couldn’t tell me where she was..‘I think she’s outside...I think she’s having her nappy changed..’ we found her under a bush outside eating a sticker.My daughter was bitten 8 times over a series of weeks. In one incident she was held down and bitten once on her back and once on her chest and shoulder. They only told me about the lower back one and had no idea of the others or the bruises down her spine. In good faith we were told there was procedures in place to stop the child in question after the first couple..then as I said 8 bites later it was all my daughter talked about when asked about her day.On more than one occasion other incidents had happened such as falling etc which you accept, but I was told of these in retrospect and asked to back date my signature on the forms as I was being told about these events, in a couple of cases, a week later.Nido charges a lot to have the kids ‘free play’ and do what they want. Since finding a new place we realise how lacking the physical environment is and how it really seems to be about money and not a genuine love of working with children.