Chazelles Fireplaces

We love our new fireplace! Natalie from Chazelles was fantastic to deal with, her help and support in making sure we got the best fireplace for our home was second to none. Rhys, the installer also did a great job. Now we just have to wait for winter.

Chazelles team proved very helpful throughout our purchase and delivery of an 800mm double sided fireplace. One year in and all going very well!

The hardest part of our Chazelles experiences was choosing the fireplace. The customer service offered all the relevant information we could need and the installation went smoother then we could of ever imagined.Would highly recommend a Chazelles fireplace to everyone!

As a builder, we are always looking for suppliers of quality products, and we have certainly found that with Chazelles Fireplaces. A visit to the gorgeous showroom is a must. They have the most amazing fireplaces and our clients always find the perfect one. Natalie and her team are a pleasure to deal with and are always happy to help with any technical queries. -Arabella Homes

We purchased a Chazelles DF1200 double-sided fireplace in the Sydney showroom 3 years ago . The fireplace has become the main feature of the room , the focus of our winter when indoors and puts out more than enough heat to keep most of the 300m2 house warm.

Since I started dealing with Chazelles Fireplaces I have been extremely satisfied. The owner shows professionalism and competence are unparalleled. She is knowledgeable courteous and honest and provides excellent customer service which creates a less stressful atmosphere. I was explained everything in detail and my purchase of D1350 Wood Burning Fireplace (Design collection) is a main feature in my new home, bringing with lots of ambience and a great talking point. I cannot fault. Thank you very much, Ms Bueno, Sydney NSW

Do not buy a Chazelle - we had a double sided fireplace installed and it did not have any safety and compliance certificates for Australia. After having to wait over four months and not being able to use the fire at all we finally received a certificate and were then told the installation method supplied with the unit was incorrect and unsafe. We were then required to pay our builder to remove the unit and reinstall it under Australian standards.The heat from the unit is sub-standard and you cannot even touch the handles due to them being super hot and the open/shut valve does not work properly. All in all a terrible experience and I have no idea how this company has been able to supply these units to other houses......?!

Chazelles fireplace were fantastic to deal with, nothing was a drama and made the whole process from selection to collection a breeze. Highly recommended.

Amazing showroom, beautiful and elegant fireplaces. Great customer service from Natalie and team. Would highly recommend Chazelles.

Our Chazelles D1200 heats our areas so well, not only looks great it performs amazingly!