Habitania Charlestown

I visited the store in a panic as I have recently moved and have nothing - Miriam (who I found out was on her 4th day at this job) assisted me and listened to my panicked story. She was so polite and suggested things to make this very 70's decor house look a little bit more my style. She was so patient and lovely and we chatted for a while whilst she showed me everything. I ended up with lots of little things and walking out a very happy customer. The customer service by Miriam (and co worker on boxing day who I am sincerely sorry I didn't catch her name) gave an 11/10 customer service experience, and are an absolute delight for the company experience. They went above and beyond for me and every other customer in the store, despite the busy day that they had, they were still enthusiastic and happy to help. These ladies exceeded in everything they did and I cannot praise them highly enough. Thank you ladies and I will be back x

Great feeling of the Christmas

Excellent staff and variety of gorgeous products. Will be back!

Excellent layout friendly staff

Rude, elitist, and patronising.

So disappointing today, I always go to this store to get all things home and always had a pleasant experience however today I walked in and two employees were standing with some customer when I walked in there was no greetings no smiles and I thought maybe it was because they are with another customer after that I had questions about gift cards the younger girl walk over to the counter straight past me and looked at me no smiles no greeting no making sure I if I was okay or needed help. I walked out of there after standing around for 5 mins as I didn’t feel welcomed at all

✨This is a truly beautiful homewares store! The stock here changes rapidly & I enjoy discovering new pieces each time I visit. The staff here have always been very friendly & helpful ☺️