Specsavers Optometrists & Audiology - Plenty Valley Westfield

It is my first time getting an eye test at SpecSavers. All the staff were lovely and made the entire process simple for me. Georgia was very kind and patient. She helped me choose my glasses by giving me recommendations that suited my face shape. Overall, great experience and I would recommend to anyone who is interested in getting their eyes checked or some new glasses.

Ordered some new glasses with Jacqui today. I had an awful migrane and was super out of it yet Jacqui was so kind and understanding, she repeated things when they went straight over my head and made what is normally a super stressful experience for me really comfortable and enjoyable. Extremely grateful for her help.

I took my five year old daughter to Specsavers to have her eyes tested and the staff were so good and patient with her the whole time. A special shout out to Fiona who was so kind and patient with trying to put drops in her eyes and administering all the tests. Another shout out to Jacqui who helped choose and fit her glasses. She worked out the best price and deal for us and was very helpful. Thank you Specsavers team!!!

Staff were helpful and friendly. Eye test, glasses selection and fitting went smoothly and easily. Glasses even arrived 2 weeks early. Great experience.

Krish from the Plenty Valley store at Westfield was so helpful, accommodating and professional. He answered my phone call and assured me he would wait in store to help replace the lens in my glasses. He quickly and efficiently replaced my lenses and went the extra mile to clean them. He was friendly to my toddler and treated us with a VIP experience. Thanks, Krish!

After an unfortunate breakage with my glasses I experienced the most superb and outstanding customer service. The Manager Tash went out of her way to call me and made a fantastic financial reimbursement to assist with replacement glasses. From the moment I walked in I was treated in such a friendly and caring manner. John assisted me and went above and beyond. He is such a fantastic asset to the team. He arranged new glasses with all the bells and whistles, adjusted my previous prescription glasses and repaired as best he could the damaged glasses to get me through. Cannot thank this team enough and so happy to continue using their service. I also received a follow-up call from Tash. Have only praise for this team.

The service was fantastic, great range of glasses. you got help every step of the way. Everyone was very friendly and helpful. Had a wonderful experience will go back and tell people about this amazing store. Thank you very much for your amazing service

I have to say that this store is by far the best experience I have had. Their customer service was above and beyond and I would recommend everyone family friends etc to go to this store. Thank you personally to Kristy, Jenna, John, Krish, TK, Tasha and Daniel just to name a few at SS Mill Park. Keep up the good work!!! Will defiantly only go to your store :)