Wynstan - Blinds Doors Shutters Awnings

Great product and the installation team is awesome. However, the customer service is terrible. Got a quote for 2 services. Paid the deposit and decided to cancel one of the services. I was communicating via email. Got a call from the person who came to my house and sold the products saying that the customer service would call me to refund one of the products. Never got that call. Got my curtains installed and was charged the reminder even though I thought I had a credit as I cancelled one of the items. I called customer service and was informed that they don’t offer a refund (even though they haven’t even took the final measures or start the manufacture process). They mentioned it was in the quote I signed. However, the sales person should have let us know about that as we thought we were only signing an express of interest and we could change our minds before final measurement. There seems to be 3 different teams. Service team (rude and not willing to help), sales team or showroom (friendly but not sure about their policies) and installers (great and friendly). Won’t be taking any future jobs with them even though I contracted them twice.

Marty did a great job. Very polite and professional. Left the place clean and tidy. Highly recommend Marty to install your blinds.

Fantastic company, was responsive, quick to action and able to problem solve concerns when they arose on site. Had 2x CrimSafe doors installed, one basic, one ultimate, it was a fantastic decision to choose Wynstan. Thanks heaps!

Marty was very professional and prompt in communicating our plantation shutter appointment. The installation process was top notch, with all rubbish removed leaving a very clean job and the shutters look fantastic. This is the third time we’ve used Wynstan Hoppers Crossing and we’re very impressed once again. Well done Marty!

The installer Daryl from the sunshine store was great installing my plantation shutters. His workmanship was perfect, he cleaned up after himself and took time and care while installing. Waiting 14 week rather then the 9 weeks I was told for installation was a long wait!

Loving our new plantation shutters. Wynstan hoppers crossing sale rep was great when it came to quoting, colour choice and explaining the product. Our plantation shutters came on time and Daryl the installer was so helpul and answered questions from first visit to measure for manufactoring to a seamless installation. Daryl gave great tips on how to care for them and his measuring was spot on as they fitted perfect. From first phone call to installation Wynstan has delivered and our windows are looking great.

We are very happy with our new shutters and they have made a big difference in how much light and privacy we now have in our bedroom.Quality is great and Marty’s communication on the installation kept us up to date on timing . Installation itself was super quick and they just look awesome.