The Hills Clinic

Horrible clinic including Dr Nadir Hafiz who is not at all clever in diagnosing the patient and giving the correct medication. Diagnoses me with generalised anxiety disorder and autism spectrum disorder, later I find out I am not on the autism spectrum. Completely neglected another important aspect of my condition. Refused to prescribe enough medication to control my anxiety and depression, despite being on a very small dose. Resulted me getting much worse, multiple suicide attempts and hospital admissions later, still refused to prescribe medication. After another doctor took over, found out I had a much more sinister and serious psychiatric condition that required much more medication which I was prescribed and have now recovered. Had I stayed with this doctor, I would have probably succeeded in killing myself! I would advise anyone to choose another doctor, he simply does not prescribe enough medication and often gives a wrong diagnosis!

If I could give zero stars I would. Literally the worst, unprofessional, negligent mental health clinic in Sydney.Such a bad experience, wasted one year of my life and $1000s of dollars in consultation fees only to put me in a worse situation in the end. The psychiatrist I was seeing was Dr Hafiz, and psychologist Roberto Parada. Both practitioners misdiagnosed me, Dr Hafiz refused to prescribe any medication even when my mental health was deteriorating to the point that police and ambulance services were involved, on multiple occasions.When my case was taken over by doctors at another hospital, they indicated that my severe relapse was due to the treatment I received at your clinic, especially Dr Hafiz refusal to cooperate and prescribe medication.Not to mention the overpriced fees, poor service, and terrible patient outcomes, I literally paid your clinic to make me worse. I am just shocked this place still exists.And please, stop writing fake positive reviews to boost your clinic rating. It is disappointing.

Never replied to a single email I sent and would not pick up the enquiry phone line. Very disappointing experience. When I finally got through on the phone after 5 weeks the admin officer (Klimentina Capeski) started going off at me and saying they can’t possibly get to everyone. She then went on to tell me my referral was for something different to what I was there for. People like that should not be allowed to speak to customers let alone people needing support.

The rehabilitation staff and centre are absolutely amazing and genuinely wish to help everyone who comes through these doors to get healed and reach the best version of themselves possible. I have been absolutely humbled by the love and care and support I’ve received, not only from the staff, but from the beautiful guests here in the clinic alongside me.Thank you for helping us all get better.God bless you all.- Christopher

My experiences at The Hills Clinic have been okay for some time. My previous psychiatrist Dr Nadir Hafiz has always been polite to me, however, doesn't seem very interested in me the whole time. I've been wanting to update my meds for nearly two years ago. Sadly he refused my request and told me to stick with it. I am really not happy with him and right now I am seeking another psychiatrist who can better help me. Definitely do not recommend Nadir Hafiz.

Based on my experienced, about 5 appointments and requests; I am giving feedback to the admins, receptions and the clerical employees at the Kelly Ville Clinic. They are very rude, unprofessional and lazy. Negative star.The doctors are great, 5 stars.

I had called to confirm a specific time and date for an appointment I had booked in person for December, after my previous appointment which was in July. When I had called to check, I was told that there was no booking made in December.Admin said, as I do not know the date of the appointment there must have been no appointment made at all.However, my father was with me in person and too can recall the receptionist confirming that she had booked me in for this December which is the Dr’s earliest availability.No accountability taken, no explanation was given, no sincerity in the apology and I had been gaslit over the phone.My experience with the administrative department of the clinic has been quite poor.I too work in Medical Administration, it’s appalling to be treated this way as a patient.Dr Ahmed is a brilliant Dr though.Would be great if patient’s could make bookings, communicate and be sincerely served without being ridiculed for basic inquiries and seeking clarity.

Hi To all Hills Clinic Staff and Dr WankhedeWe had an unexpected supportive experience at the clinic, my wife was taken care of like a family and Dr Wankhede, Ashley and the nursing staff was exceptional. She is discharged from the clinic and is recovering at home now.If ever she need to go for rehab I will pick this place without any doubtThanks, Jo, Ashley, Kelley and Dr WankhedeKind regardsRaj

It saddens me that people could be put off by the reviews left here.I can honestly say that I can’t even find the words to express the gratitude I have to Dr Wankhede and The Hills Clinic. I have been attending the clinic for nearly 12 months and from the very FIRST appointment Dr Wankhede identified my real issues and we were able to commence the journey toward a positively functioning life and mind.I also attend their weekly DBT group therapy which is truly fantastic.No doctor can “fix” everything for you. YOU have to do the hard work. However when you have the expertise and support from this type of Psychiatrist it makes it so much easier.Eternally grateful.

Admitted my child to this clinic for mental health reasons. we live 6hrs drive from Sydney.The clinic then discarged my child without notifying parents, without documentation and without meds.Clinic has so far refused all requests for information so parents can understand what happened and how a minor was able to be discharged without parental consent.