Bank First
22 Reviews
- Tuesday9:30 am–4 pm
- Wednesday9:30 am–4 pm
- Thursday9:30 am–5 pm
- Friday9:30 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday9:30 am–4 pm
About the Business
Mutual Bank in Victoria - Invested in You | Bank First | Bank First is a customer-owned mutual bank, offering a better banking experience for savings accounts, loans and insurance. Learn more.
Contacts
Website
Call Us
126 Puckle St, Moonee Ponds VIC 3039
Hours
- Tuesday9:30 am–4 pm
- Wednesday9:30 am–4 pm
- Thursday9:30 am–5 pm
- Friday9:30 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday9:30 am–4 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Cam Caminiti
02.10.2023
Bank First
the staff at the bank are so helpful,friendly feels good to have quick chat. and they are a great help with your banking needs.many times i have been at the bank seeking help or advise on my banking
Heera Ananda
19.09.2023
Bank First
I have been with this bank for over 20 years and have always been treated like a person. Their service has been amazing.
Matt
06.09.2023
Bank First
I got my pre approval, took 4 weeks instead of 2 days as promised. I purchased a property. The next thing BankFirst told me the can’t draw down the loan within a standard 60days settlement simply they don’t have capacity. I can’t believe a bank would be so pathetic and throw us under the bus like this and potentially expose customers default on their loan even we ticked all the boxes and promised by Bankfirst in the first place! I doubt this is even legal and good luck explaining to the regulators!
Mathew Kulkewycz
05.09.2023
Bank First
When you telephone this bank it feels like calling a friend as they are happy to hear from you. Furthermore I never feel like a KPI and being rushed through a phone call. I seldom go in to the branch but when I do it feels like a small country bank (which is a good thing) again I don't feel like a number. Keep up the good work.
Joseph Alderuccio
02.09.2023
Bank First
Very disappointed and unprofessional conduct. Lured into a product when a representative attended ACU. They were unable to honour the promotion through errors at their end.
Brooke N
26.08.2023
Bank First
Bad experience. Not recommended.
stuart welsh
20.08.2023
Bank First
They are the best bank in Australia by far
Justin N
22.07.2023
Bank First
My experience with Bank First has been unsatisfactory. After the way they have treated my family, I do not trust them. In my view, their name says it all: Bank First (and customers last). I used to do the majority of my banking with them long ago when they were the VTU, but I’ve moved to one of the big 4 now and I find them to be so much more helpful and honest than Bank First.
Cathy Fromia
20.07.2023
Bank First
Bank first is always been extremely professioal concerning all their client and tell. I received a loan and it only took one day. When I had to send money overseas, the bank assisted me. As well, their various bank accounts help sigh your finances. I never regreted changing banks.
Kev OCallaghan
19.07.2023
Bank First
Used to be a good credit union, now just a very ordinary bank. Tellers need some cust service training.
Add Review
Map
126 Puckle St, Moonee Ponds VIC 3039
Bank First