Supa Group Constructions

We had an extremely seamless and enjoyable experience with Supa Group and have been thoroughly enjoying utilising our new space.As is to be expected with any project of this scale and size, there are bound to be hiccups, challenges and surprises, but the team weathered the storm with professionalism and a 'can do' attitude with a focus on resolving any issues and always working towards a positive outcome.I would like to personally say thank you to our Designer Ray, he was our first main contact at Supa Group and assisted us in designing a space that fit out needs and our budget and was able to answer all our curly questions! Not to mention he came up with a design that fit seamlessly with the existing façade of our home.A mention also for Michael D and Matt for answering all of our queries, helping us navigate terms, contracts and managing our expectations. No question was too tricky or silly, and no query went unanswered. On top of that, response times were impeccable!Lynn in accounts was always a joy to deal with, if an invoice or payment was missed, she always alerted us in a friendly and warm manner and was always happy to provide documentation to help with our grant application process. Thank you!Scott and Michael have helped keep the project and trades on track, following up issues, deliverables and all the nuances in between!Scott has been an absolute standout for us, I have made hundreds of calls to him throughout this process, starting straight after the initial meet and greet right up until the last day. He has gone above and beyond on numerous occasions, followed up on issues from minute to major and always followed through ensuring that we were happy with the outcomes. We cannot sing his praise enough, and feel very grateful that we had him as our supervisor!Lastly, Neil - the owner would touch base and was available to us throughout the build. We received an amazing level of service and attentiveness from the Supa Group team and it is clear that this culture is driven from the top down.We have, and will continue to sing Supa Groups praises to anyone who asks and we cannot thank them enough for making this entire process enjoyable, relatively stress free and one that we would happily undertake again.

On time, on budget, quailty workmanship!!!2nd Level Extension, 3 Bed, MPR and Bathroom.We have had an outstanding experience with SupaGroup, from the inital consultation with Joe Caputi who was very knowledgeable and came up with a fantastic design, Maree Pauchnik in the office to bring the design to life in 3D was amazing to see, the entrie project managed by Braidon Marshall without delays, Braidon was very responsive and always gave constant updates, Michael Lombardi providing experience and knowledge to the project, Michael Dalgleish was responsive and open and transparent with the contracts and variations (if required), Lyn Mantinieks help with all the office work for payments etc. and a big thanks to all the team at SupaGroup.Highly recommend SupaGroup and would definately use them for future projects.

Supa Group were great at adding a second storey and moving our kitchen.Our site manager, Braidon, checked in regularly on the work quality and progress as well as making sure we were happy and there were no issues.The workers were punctual and always approachable when I had questions and accommodating to on the spot changes if required.The CEO, Neil, checked in regularly as well, and is still doing so after work has been completed.Overall, we are very happy with the quality of the build that was completed in the timeline provided.

I recently had a renovation done on my house by SupaGroup, and while the beginning stages of consulting, design, contract and planning were great, the experience went downhill once construction began. The communication was lacking, and it was frustrating to have to constantly chase up for updates. False promises were made on multiple occasions, and it seemed like they were not willing to take responsibility for their mistakes.For example, water and lights were left running after hour during construction, and when we informed them about it, they tried to blame it on our neighbor. We were promised a general cleaning of the house after the handover, but they never followed through with this, and ignored our emails, messages, and calls about it. We found holes in the walls, garbage both inside and outside the house, and worst of all, sharp nails and screws left on the floor and in the backyard. Thankfully, no one was hurt.We were also promised that they would fill up all the floor holes from removing the old heater, but only some of the holes were filled and the work was done poorly. We ended up having to get the floor installer to redo the work.While we understand that mistakes happen and there are things that cannot be controlled, such as COVID or material delays, there is no excuse for poor communication. We escalated these issues to the director and the office, but received no response or explanation.Overall, while the beginning stages were great, the poor communication and lack of responsibility for mistakes made the experience with SupaGroup a negative one. I hope they can improve their communication and take responsibility for their mistakes in the future.

We cannot speak highly enough of everyone we interacted with at Supa Group for the renovation to our home. Steve's design work, Michael in contracts, Lyn in accounts and of course Neil leading it all! Furthermore, each of the trades that came through were outstanding: professional and friendly. At every stage, the team made the process easy!Most of all, we are so grateful to Braidon Marshall who was our building supervisor. Braidon was extremely responsive, patient, thoughtful and generous. He really knows his stuff, and when any curve balls popped up (e.g. existing issues in our fairly old house), he was able to trouble shoot and problem solve to find perfect solutions. Braidon ensured that if we had any questions at all, we could reach out and he would answer quickly and honestly. We can not thank Braidon enough for all of his work; we feel so lucky to have had him as the building supervisor for this project.We highly recommend Supa Group to anyone looking to build or renovate. Thank you, Supa Group!

10 years on and we are still having front window and roof leaks to our second storey extension. This was expressed to the supervisor once the build was finished, it was inspected and he couldn’t find where the problem was. Countless emails and communication to them and our problems are still there!We are told our guarantee has expired therefore want nothing to do with us…We continue to live with the leaks.We suggest if you go with this company, make sure you document EVERY problem and stay on their back until everything has been rectified properly.What a pity the owner never got in touch with us to rectify our problems but is happy to respond to google 5 star reviews……..

Our experience with Supa Group was very rewarding. Neil and Ray listened to our needs and worked with us to arrive at a design that suited us all, including a lift.Our renovation was well managed, trades people were professional and a pleasure to deal with. It was completed on time and within budget. We are delighted with the overall result.We are enjoying our ‘new’ house thanks to Supa Group.John & BarbaraIvanhoe East

We are beyond thrilled with our experience with Supa Group Constructions. From the beginning stages of planning to the building of our extension throughout Covid pandemic it was a smooth and successful process. In less than six months we had a second story with the study, parent retreat and ensuite bathroom. The quality of the build is exceptional. Dennis our builder was great at communicating every stage and his drive for excellence means we have a beautiful space to live in. Neighbours have also commented on how seamlessly the build has fit into the existing property.

Thanks Supa Group for such a great experience. We were very nervous entering our renovation, but our supervisor, Dennis, was great and always had our best interest at heart. Did we have any issues...yes, a small one, but they communicated it well and fixed it promptly. Our home life has changed dramatically and we couldn't be happier with our Ivanhoe renovation, the quality of the build and the after-service we have received.

Supa Group were fantastic - right from the first visit from Joe. He was well prepared and designed a great extension and renovation of the existing house. Our input and ideas were all accommodated.Braidon did an excellent job getting all the work happening - despite roadworks, Covid-19 (including the loooong lock-down) and us living in the house with 2 kids and a dog. No request was too much hassle and we never felt like we were just 'another job'.The tradies were professional and polite.The communication with the office was always professional and friendly.If we were to renovate again we'd use Supa Goup. That said, we don't want to renovate again, we're staying right here!