Early Settler Campbelltown

One of our favourite 'home deco ' shops in the area.

Purchased a free standing kitchen from the Campbelltown store stating that it had to be delivered into the first floor of our house.Two separate delivery teams were unable to complete the delivery. The last stating that we needed a scissor lift. After talking with the store & head office, a refund was issued that will cover the cost of the scissor lift.We would both like to thank Denise from the Campbelltown store & Jess from head officefor exceptional customer service that went well beyond their responsibilities.Kind Regards.Tony & Helen Sears.

Lovely staff this morning at Campbelltown ESR store. Annuli Jules Helped with great customer service whilst I was there buying The Roselee statue . Such a warm and welcoming person to deal with .Happy 5 stars !

Purchased a Queen bed frame only to come home with two different coloured parts. Finally had this resolved after a bungled delivery to then discover I was given the wrong sized slates... It was only after a terse discussion with an area manager did I finally recieve a refund. Abysmal customer service. Much easier to buy online.

Ordered a couch a month ago and the delivery has been pushed twice already. The second time it's been pushed to may which is 5 months away, staff has no idea why it's been pushed and can't promise that it would be further delayed or not. only compensation was free delivery which isn't great for such a long wait and grumpy staff members.

Afters Years of Purchase history this company wont even give a discount on a purchasing a new Shaving Cabinet. Due too a faulty shaving cabinet being supplied where the door fell off. We were told its outside of the warranty period. They havent lasted 12 months form date of install. Its not like we swing on the doors the hinges are totally faulty. Therefore off to the consumer tribunal. I suggest any customer beware of this company. Please Understand They wont aid in problems or offer you a call NOTHING and are ghost when problems arise.

I had to wait 2 months for my lounge to arrive which is fine. I knew I had to wait. On the invoice they advised they would call me when I can pick it up. They didn't. After the expected arrival date I called the store to ask an updated arrival time. They then said it's arrived, I can pick it up from the warehouse after paying the outstanding balance. I asked them what time does the warehouse close. They said they close at 5pm. I asked them to confirm it because regarding to the invoice the warehouse closes at 3pm.So I went to the store at 1:45pm, payed the outstanding balance and they said I cant pickup the lounge today because the warehouse closes at 2pm. The staff said they are leaving the warehouse at 3:30pm bit pickup is only till 2pm. I wanted to talk to them but they didn't give me the warehouse number.I am very disappointed. I will have to have another day off to pick up my lounge just because the staff in the warehouse doesn't want to deal with customers after 2pm, however they are there.

Worst experience ever!! First and last time we will shop at Early Settler. 5 months of poor communication and disappointment.Ordered 15 pieces of furniture in December 2018, was promised delivery on a Saturday! Came to the Saturday of delivery and was told the deliveries don’t come to our area on a Saturday.Had to pick up all our furniture ourselves, arrived to be advised only half our dining table chairs weren’t in stock. Brought what we could home and was shocked that we had two bed side tables with different handles.We were then told to wait until May for the new shipment, May arrived to then be told the stock that we had bought was now discontinued and they would have to look for the older stock in other stores.2 Weeks later, receive a phone call to say that they could not find any other store who had the bed side table although they had one in there discounted section of the store. Arrive to pick up the bed side that had been put aside to find the corner scratched, chipped and re-glued.Staff did not seem to be concerned, as there was no urgency to solve the matter.Pure disappointment!!

We managed to find this beautiful mirror at the EARLY SETTLER for only $ 270. Best price for a mirror on Blaxland Rd.Friendly service. We love the uniqueness.Thank youHome Imagician Interior Design