STRAND Brisbane City

Great buy! They were on sale during our visit! I bought a large American Tourister luggage bag, and it was way cheaper than my medium luggage!

I had a challenge in preparing for a prolonged overseas trip next year and selecting the right luggage. Charlie and Hannah provided outstanding service, helping me every step of the way. I have to say I was looking at luxury items and they gave first class service. However it was very obvious that they gave the same first class service to all customers regardless of the $ spent. Congratulations! You will be my first stop for any future travel or accessory purchases.

Terrible customer service, staff with poor attitude

I had the pleasure of being assisted by Mansi at the Strandbags store and I must say, her customer service skills are exceptional! I cannot speak highly enough of her. From the moment I walked into the store, Mansi greeted me with a warm smile and made me feel welcomed. She went above and beyond to help me find exactly what I was looking for, and offered valuable advice on the products I was interested in.It's clear that Mansi is passionate about her work, and this is evident in the way she interacts with her customers.Overall, my shopping experience at the Strandbags store was made all the more enjoyable by Mansi's excellent customer service. I can confidently say that I will be a returning customer, and I will definitely be recommending this store to my friends and family. Mansi deserves all the recognition she can get for her outstanding service, and I hope she is appreciated and recognized for her hard work and dedication to her job. Five stars and more!

Great selection of luggage, bags and wallets with good discounts available. There was only one staff member on a Friday night and she was run off her feet but still managed to take good care of people and had a really good knowledge of which luggage would suit which needs and budgets. Very happy with my luggage and wallet.

Great customer service always .the girls go the extra mile to help ,highly recommend this store

Demi deserves a promotion! She went above and beyond for us. Fantastic representative of the business.

The store is such a mess! It is way harder than it should be to find anything that you are looking for bc so many products are shoved into such a tiny retail space. Also, the customer service here leaves much to be desired. Simply checking out is a challenge bc the two or so staff always seem inexperienced and generally unhelpful.

Spoke with a Lady from this store about an order that i couldn't get info on and she was lovely to deal with, she offered to chase it down for me despite it not being their store i was intending to collect from. Greatly apprecaite the time she took to assist.