Australia Post

I bought in a package to be shipped to the USA, pre-filled out the customs form online, for some reason it wouldn't print so she had to hand write it. She said sign this and I'll fill it out later. According to the tracking my parcel is now on it's way to Hungary instead of the USA. I have filed a claim with Australia Post. I'd recommend you go to Heatherhill Post Office instead... much better customer service!

Went to the post office to finalise an Australian Passport on-line application including taking new photos. The service was very friendly, professional and efficient. Co-incidentally, the customers next to me were giving glowing feedback directly to their attendant at the same time.Queue was short, attended at around midday on a Tuesday.

Terrible customer service by one of the lady service staff/owners. Went to get my daughters passport renewal done there and was told that the photo I provided was not as per requirements.In the process of discussing what the issue was with photo size, so I could provide a revised photo as opposed to taking one there, was told by her in an unfriendly and unnecessary tone that she didn't want to waste her time or my time and that I could try submitting it at another Post outlet as she would not accept it.If it was not for the gentleman who stepped in and then explained why they could not accept the photo in a kind and friendly manner, I would definitely take her up on her suggestion and not waste her or their time in future.

Frankston locals are spoilt for choice when it comes to LPO's, this karingal branch is no exception. Nice open layout, 3-4 checkout desks and friendly owners and service staff. Come during off peak hours for a smooth transaction.

I love going to this post office, Staff are Very Friendly and helpful. and give you alot of guidance to make posting easier.

Great store and very friendly people behind counter. Queue usually moves fast.

we have been comming here for years now. always great service when we are mailing off our parcels.we also recently renewed our passports which was very easy and they arrived very quickly. they even said not to worry about the paying express option and they were right 5 days is all it took. they tend to give the best advice when we ask about mailing services. one of the reasons why we always come back :)

I always take lots of parcels here to post. They always take the time to scan them all, and are efficient, polite and very friendly. I drive further to go to this post office rather than the ones near me. That's how great the service is here.

Fantastic service. I have never ever had any issues sending mail , paying bills or any id checks. They have always been excellent and very accommodating. I always go there even I live 12 km away.

Such patient and kind service from the gentleman that served me today.