House
50 Reviews
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–5 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
About the Business
House - Australia's Largest Range of Kitchen & Homewares | Shop House to find everything you need to outfit your home. Browse kitchenware, cookware, dinnerware, knives, cutlery and so much more. Free Shipping over $99
Contacts
Website
Call Us
+61397495400
Shop 009 Heaths Rd, Werribee VIC 3030
Hours
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–5 PM
- Sunday10 AM–5 PM
- Monday9 AM–5:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Same-day delivery
Recommended Reviews
San jana
17.10.2023
House
I purchased more than 1 expensive cookware item from this store, when I do check out they didn’t even ask me about my VIP membership card and when I reminded her she was telling me that she could not add the points to my card because she finalise the bill.That was ridiculous and as a cashier their responsibility to ask the customer about their membership .Rude staff member and bad attitude. This Werribee House store doesn’t have a good customer service.I don’t recommend this store to anyone.
Jane Azzo
10.10.2023
House
Went in on Easter Saturday to purchase a few things I needed... sales assistants were both at counter talking when I put my items on counter they continued to talk and didn't acknowledge me. When they finally did I only had cash and they refused to take it. There was no signage saying card only and if eftpos was down they would have to take cash very disappointed
Stan Hejheli
06.09.2023
House
Great place for your kitchen needs. The lady there searched and found exactly what I needed.Well done.
M Singh
30.08.2023
House
Extremely poor customer service from who I assume is the manager (older blonde grumpy looking lady). Prices not advertised clearly and staff clearly not familiar with their own stores refund policy. Realised as soon as I paid an item was much more expensive than initially thought and brought it up with the manager straight away without even having left the store. Manager point blank refused to issue refund despite the House website clearly stating refund can be issued by the store. Never had such a nad experience before.
Eva Beke
11.08.2023
House
Because you deleted my previous review if this one is deleted - this will be going to your HQ as a formal complaint.As I mentioned in my initial review, I am not one to ever write reviews however this is warranted - especially as someone who has worked in retail / sales for 20 years.I spent 10min in the store and completely ignored by the 3 sales assistants" gasbagging about another employee. Not even a hello as I walked into the store. No acknowledgement.Aimlessly walking around
Kaitlyn Commane
25.07.2023
House
I went to House last week to purchase some items and I must say the service from Margaret was second to none! She made sure we had everything we need for our new house and was extremely friendly. We will be back :)
Jade H
21.07.2023
House
Cassie was amazing with assistance, and her customer service is spectacular. She went above and beyond in helping me with my new kitchenware. I absolutely love my baccarat pans, pots, and knife's
Rachel Doody
13.07.2023
House
Taylor helped me source some replacement saucepan lids. Clearly, she is passionate about her job & takes pride in her customer service. Thank you very much. In fact, I have always received good service & value at this store. Keep up the good work ladies.
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Shop 009 Heaths Rd, Werribee VIC 3030
House