Qscan Radiology Clinics

Extremely helpful and super-fast results. Thank you!

I’m so sorry I have forgotten the name of the lady who conducted my scans yesterday but really wanted to express my appreciation to her for talking me through everything and relieving a lot of anxiety. This has not always been standard practise with previous scans I’ve had at other places, but she seemed to intuitively pick up on how I was feeling and did her best to reassure me which meant so much. She even managed to make me laugh a few times, taking my mind off my worries, and has the perfect mannerism for her role, thank you so much for your compassion.Also the receptionist who checked me in was so so lovely, nothing was too much and I could see how passionate and conscientious she was about her work, really so lovely to see and experience.

Excellent place. Nice and modern venue. High quality professional service. Caring and kind. Very friendly and helpful staff.

Don’t bother calling as they don’t answer the phone. If it wasn’t for Robyn who works on the front desk at QScan at Red Hill Broncos I would never have bothered. Her customer service in a personal and friendly matter gave me the confidence to continue booking my appointment. Sadly this company have no idea about customer service at the first stage of the phone booking stage. You cannot book per site only a central booking agency who are never there!!!

Visiting about an injury can hardly be described as pleasant, and yet, the team at Windsor were so perfectly charming and professional that I couldn’t help but leave with a smile. Special thanks to Kayla and Sasha for going the extra distance in making me feel welcome and comfortable.

Erika was just wonderful today. Very kind and explained everything very simply - thank you so much Erika!!!!

The staff were very helpful and on this visit I did not have to wait very long

They are so supportive and so generous whilst being very professional. They put themselves out for me and I am so grateful.

What an absolute shock to receive below average service like this from front reception. Whoever has trained these young people on customer service has done a poor job in my opinion and needs to spend some time thinking really about what service they are delivering to the good people of Brisbane and perhaps do a course in customer service themselves. Every single one of the front desk team could not pull a smile or thank you for waiting. It was stale, cold and I actually felt embarrassed that this is what these young people have been trained in. Where has good old fashioned customer service gone? Human connection? My good lord- what a disgrace!

Beautiful clean, modern clinic. Desk staff extremely friendly and professional. Appointment was right on time. MRI techs were so kind and professional. They really have this down to an art. Everything that was happening was explained and I really appreciated that. Was nervous and they put me totally at ease. These techs should have great pride in the work they do. It really meant a lot to me to be treated so well. Hope you're all getting Christmas bonuses :)