Logic Accountants

I have been here three times to do my tax return. The staff are very friendly here and they ask a lot of questions and very informative about your return and what you can claim.I used to go to HR Block for years and only ever got back $200 maximum. With Logic Accountants I did the exact same return and always get a significantly larger return.

No issues with return it self. But customer services is beyond atrocious. 2 years in a row I waited over an hour after the appointment time to be seen. Both years there was an issue submitting the return and resulted in my spending days trying to get hold of them to check the return.Last year was the last straw. I came and brought 2 friends with me (all booked for appointment). Waited an hour and a half. All done. 2 weeks go past and return still hasn’t been submitted. Over the next week and 17 calls, 4 emails later it gets resolved with “oh it’s just really busy” “oh there was a system error”.I won’t be returning here again, do not recommend this to any one purely based on multiple experiences, awful and extremely unprofessional service.

I've got my Tax return done last year, and I'm happy with the return I have got! The service was graded A. Thank you Logic Accountants!

We have been using Logic Accountants for many years and they are always friendly and professional and address all of our needs.Cheryl & Ian

I’ve been doing my tax with Logic for nearly 10 years and slowly the quality of service has dropped.I’ve been bounced around from graduate to graduate. This year, on top of being slugged $360 for a joint return, after calling 3 days in a row and sending 2 emails I was informed our accountant had only lodged the return that morning, 13 days after paying for the consultation.Over priced and poor communication.

Professionalism, Quality, Responsiveness, ValueCarlos and the team are great! Very client focused, patient to listen to you and assist in the best way! They go well beyond business as usual services, so that you really feel that somebody look after you in a genuine manner, understanding.Well done to Carlos and the team.

Provided documents for a BAS in October 2021.Here we are in February 2022 and I haven’t heard a thing back - sent 4 emails into the abyss and 2 phone calls to reception where I was told “we will call you back later today” and subsequently didn’t receive a call. Don’t bother

Terrible service from this place. They charge you almost $200 to do your tax return and once its done they will not assist you. My return was delayed, the ATO made several attempts to contact this accountant and so did we. They lied and told me everything was fine when in fact it wasn't. They gave me the runaround for almost 4 weeks. It has now been 36 days since I lodged my return with this company and I still haven't received my money. Don't waste your money on this accountant!!!!

Highly recommend, Jessi has been looking after all my accounting for a few years now.Jessi is always professional friendly and knows what he's doing, good advice.Straight forward which I like, even if I do own the tax department money.Thx Jessi.

Excellent service! Accountants are highly qualified.