Optus
221 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
About the Business
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Contacts
Website
Call Us
+61370228315
Shop 1110/352 Princes Hwy, Narre Warren VIC 3805
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Elsie Carnell
26.09.2023
Optus
Many thanks to James and Zach who gave brilliant customer service. Had need to visit store in search of a mobile phone to be compatible with not only a diabetes CGM monitor, but an insulin pump for my five year old grandson. The two gentlemen went out of their way to ensure I received the best possible service, they are a credit to Optus and their families. Thanks guys.
Lady Bee
22.09.2023
Optus
It got three stars because 1 they couldn't help me and 2 they made me wait but then put some one who just arrived before me.. until I reminded them I was there first... Should have only given 1 star for courteous staff ..lol
Kim Domjahn
10.09.2023
Optus
Quick Efficient and Professional, unlike a Big T store next door, that will be losing a 35 year plus Customer slowly but surely. So Yes! Optus, keep up the good work and we will do more business together while others will be doing less.
Bonny Wang
27.08.2023
Optus
The girl there was so rude...Before she did anything to help with what I needed, she checked my address for all possible addons first. When I said no, she becomes careless and every little thing is a trouble to her. She blamed me for not being familiar with what I have on my account. Have 4 services with optus and being treated like a trouble every time I come here unless sending more money. Will disconnect as soon as possible.
Mike Buxton
08.08.2023
Optus
Myself and my family have been long time customers of this branch and after the recent passing of my Father I took my 87 year old Mother into the store to transfer all existing accounts into her name. The team couldn't have been more accommodating and made the whole process very easy. The fact that Zac remembered who we were and then gave my Mum some money to buy some flowers to put on my Dad's grave site was a very touching thing to do. Thanks Zac. we will be back again.
Jackson Levi
26.07.2023
Optus
Zac was very helpful when helping me out with a plan. I was completely clueless so I had heaps of questions and he was able to answer all of them. Will definitely continue with Optus.
David Scott
23.07.2023
Optus
Sales consultant was friendly but right up until but when I refused to add accessories it became rushed and I had no help with changing my numbers over or anything. Needless to say I never went back to get my home internet set up, I went through someone else.
Marc Clothier
22.07.2023
Optus
Zack B was great. Knows a lot about the products on offer and also all the options on those products. It was a hassle free experience and he was great with my 3 kids
tom columbrina
22.07.2023
Optus
Was spoken to incredibly rudely and not helped at all with an issue I was told needed to be dealt with in store. Staff I dealt with started swearing at me after I tried to explain I needed to sort out this issue in store. Terrible customer service
Wxj 86
21.07.2023
Optus
Once you sign up, they don't want to ever see you again. Whatever you are there for, they would try to make you upgrade, add new services, sign another contract. Try say no to all of it, you will see the real attitudes.
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Shop 1110/352 Princes Hwy, Narre Warren VIC 3805
Optus