Alan Mance Mitsubishi - Bacchus Marsh

Julie has provided me and my work place with excellent service. She is polite, understanding and professional. It was a pleasure working with them!

Yesterday I had the absolute pleasure of dealing with both Julie Miller & Ashley at the Melton /Bacchus Marsh stores.Not for many years have I dealt with 2 more knowledgeable people in their specific field. Unlike some sales people, your staff were not pushy but listened to my concerns and were able to answer any questions I had thoroughly and specifically.Yes, the Mitsubishi Outlander was in my price range, but your staff really made the sale with their genuine care for the customers they were dealing with.And let me just add too, I have a Mitsubishi dealership less than 5kms from my home, but chose to close the sale with your team because of these two fantastic people.Huge Thanks again to Julie & Ash

2 blown motors due to the incompetence of their so called mechanics (I'd be surprised if any of them were qualified)WOULD NOT TRUST THEM WITH MY WHIPPER SNIPPER!

Julie was awesome, could answer all our questions and went over and above in her customer service. Had vehicles to test drive and was very honest. Thanks

Just picked up my 6th car from Alan Mance. 3rd new car from Julie. Great communication and excellent customer service from Julie and Dallas. The sales and service team have been great to deal with over the last 10 years.Happy to highly recommend the Bacchus Marsh team.Thanks guys.

Great service. Friendly staff. Not pushy.

Had car serviced and drove 5 minutes up the road, the coolant leaked everywhere. After contacting the service department they said it wasn’t their problem and refused to rectify the situation.

I did have an issue with Alan Mance Bacchus Marsh, but it was solve quickly by the owner Phil Mance. Thank you for your quick response.

Would not recommend. Speaking from experience, they seem like your typical money grabbing mechanics. Always finding ways to keep you coming back.

Dallas was incredibly helpful and went above and beyond in sorting out a query I had relating to the fitment of an OEM accessory purchased online thru Alan Mance Footscray. Not only did Dallas identify that the part I had purchased was for another model in my series, but he arranged an exchange with the Footscray branch. He also provided me with multiple options relating to collection of the new part (collect from branch, ship to another branch or ship to home) as I live in Qld, was visiting family in the Marsh, it was Friday and I was heading home the next day. Thanks Dallas.