Retail Doctor Group

Brian is the exemplar sector consultant in the Australian consulting community … no other sector has such a leading light.Brian’s sector is insights driven retail and he is the expert, the specialist, the game changer. He’s the one with the remedy, the solution, for the retail problem you must fix or the retail opportunity you wish to realise. Brian is the proverbial doctor! Brian and his team at Retail Doctor Group have a client list to die for … proof that they can deliver time and time again. And always in a collaborative and achieving, style.John Gorake CEOAfter a period of re-structure, i was after a diagnostic and refreshing of our retail business, we searched for experts in this field and we opted for the best, Retail Doctor Group. Brian and his team immersed themselves into our business and very rapidly became an intrinsic part of our team. The work conducted was substantial on a number of fronts and the human factor quite unique, the skills required were a blend of empathy, being able to relate but also having control over the big picture. The delivery was impeccable and exactly what i was after. I have not worked prior with a more sophisticated, applied, diligent group of people who at heart have made our interests, their interests. Today, i consider Brian not only a pillar of my retail strategy going forward but also a mentor and confidant.Nicolas RayerVerisol CEOBeumonts Tiles CEO

Brian and the team at Retail Doctor Group provide have excellent retail knowledge across a wide range of areas. The pragmatic approach is refreshing, a pleasure to work with.

I have worked closely with Brian and Josh and the team at Retail Doctor Group for the past two years to help bring to life the Vinnies Queensland Retail Excellence Training Academy. The team at RDG have delivered an exceptional program that is comprised of a combination of face to face workshop training for our retail leaders as well as 6 online training modules allowing us to cascade the training down to our staff and volunteers on the ground. This training program has played a signiifcant role in upskilling our teams and delivering a consistent and unrivalled customer experience in the recycled retail category. 'The proof is in the pudding' as they say as we are witnessing double digit sales growth and a highly motivated retail team. I would recommend working with the Retail Doctor Group for any business that is interested i lifting their game in retail. Drew Eide; GM Operations. Vinnies Queensland

Brian at Retail Doctor was a great help to our fledgling apparel business. He had the right advice and strategic contacts and offered the solution that was best for our own personal needs. He really cared. I highly recommend him and the services of Retail Doctor . Thanks Brian. Cheers.

Great business with great business solutions. Don’t be fooled by the word Retail in the name. They are more than that!

Understanding your customers emotional behaviours is integral in segmenting your consumers and developing effective marketing and business communications strategies. It's more critical than ever, given the current macro economic challenges to continually review and understand your customers changing behaviours. Retail Doctor Group has been an integral partner for our business journey to date and has contributed our ongoing growth and success in the Australian market.Carlos AntoniusCEOChatime Group