The Dental Group Bayside

Excellent and efficient care. Thank you

I booked in and was only told on the day that I need my Medicare Dental CCB letter for it to be billed to Medicare. Then when coming out from the appointment the receptionist said there will be a charge for today and required payment in full saying they are are a 'very private clinic' and don't bill for Medicare CCB dental scheme. So why did you ask for my letter when I came in? I think the story changed over the course of the appointment.The receptionsit was quite snobby. I couldn't believe when she told me 'I am sure you can see from the decor we are a very private practice'. What does decor have to do with it? And it wasn't all that different from other dentists anyway! I came away feeling pretty crappy from the way I was treated and their manner. Even the owner/head dentist was abrubt with my children and seemed to want them out of the room when they were fidgeting a bit.

It's this simple I am absolutely terrified of Dentists have been since I was butchered in the UK age 12 -16, Now 61 the fear and anxiety gets worse who knows why, but this clinic and Richard in particular make it as comfortable as possible to get me through the experience. All the staff I have encountered are top class, highly recommend these guys very professional understanding and patient with a crazed panicked patient like myself.

I broke my face and they fixed it, super nice people not much else to add