Crystal Car Wash Brookvale

Wish I had read reviews before going. Would give 0 stars if i could. Paid $75 for a wash and vacume and wipe inside. Took about 5min and shocking job. Tyres still dirty, bodywork dirt marks where machine did not clean (see pic). Go anywhere else, or leave your car in the rain ... It will come out cleaner.

Worst experience I have ever had. Paid $100 for a deluxe wash and the car came back dirtier then when it went in. No vacuuming done. No wiping down done. Paid extra for a clay scrub to be told our car is too new and doesn’t need it. But refused money back. Would not recommend going there.

Average for what you pay. First, they always seem to charge more than the listed price. Last time, when the car was finished, I noticed an etag on the ground, and it was mine. They are so rough that they had ripped the tag off it’s case and dropped it in the ground. Lucky I noticed it.

It was go..went with the $99 OPTION. polished was left all over the car in mybe the harder to get places. Floor mats were left wet in the back when they belong in the front. Even contacted them to give feed back and let them know and haven't heard anything back. Wont be going back sadly."

Yeah good. Can be a bit rushed at times. Best value is the multi month unlimited wash deal.

It is the worst place to wash you car customer service is below zero, quality of work is disgusting they supposed to clean interior but did not even vacuum properly. Moreover they broke clip on my floor mat and lost the clip and didn’t even apologise for it. I believe those good reviews they are writing themselves because none of the real customers would write something nice about this Carwash.

Customer service is satisfactory, however the quality of the clean isn't as professional as expected. I'd rather pay the extra $15 to get my car washed up at Eco (Beacon Hill) to be honest. The package deal is good value for money - the unlimited drive-thru car wash has been great for a weekly/fortnightly clean!

most workers have lack of communication skills and the big guy in the button up has complete disregard for the service paid for, he uses his phone while doing a poor job on the cars, it is a shame as there are a few good workers who try hard and care about customers.

Absolute rort these guys are. $99 for a basic wash of a 2 seater Ute is daylight robbery. Never again will I use these cowboys!!! And the wash was rubbish to boot. AVOID AVOID AVOID

Dishonest service, no customer service.I have used this car wash previously due to the great location & acceptable car wash service.I had my car washed yesterday and had money in the centre console which disappeared… other items in the console have been moved to other areas in the car but the money is gone.Disgusted at this occurrence I attempted contacting the car wash direct though surprisingly they do not have a Phone number for the store? I emailed them my complaint of money stolen from my car and I am still waiting on a response…Needless to say I will not return and highly discourage anyone use this dishonest companySo disappointed at the lack of customer service and the dishonest employees.