RSEA Safety Bayswater

It's an RSEA, so no surprises. Pretty good range, and what they don't have in stock, the very helpful staff are only too happy to order. I've never had a bad experience here, and generally left with what I came for, with the exception of the time I wanted something they had to back-order. I haven't looked for cut-price gear so I don't know if they sell it, but their quality gear is exactly that, quality.

at this store today. I drove for 40 minutes to bring in a pair of damaged shoes as instructed by SteelBlue's staff. However, upon arriving, I was stopped by a store employee at the entrance and told that the computer system was down and they could not assist me. I explained my situation, but the female staff member suggested that I leave the shoes at the door and hope someone would take them. When I asked if she could write a note and contact SteelBlue to inform them of the situation, my request was denied. It's concerning that at the same time, a white woman was allowed into the store without issue. I hope that this was not due to racial discrimination. Overall, I was disappointed with the lack of customer service and professionalism displayed by the store staff.

Great service and had everything I wanted

Went there for safety glasses as online it stated they were in stock. In store it stated they were in stock. Unfortunately staff unable to locate the stock. Don't waste your time, go across the road to Bunnings.

Practices planned obsolescence!Zips break, stitching comes apart and eventually all the fabric loses colour and comes apart after a number of washes.Everything I buy from here needs to be replaced several times a year.Good quality clothing even workwear lasts at least a full year, but not this stuff.It’s a real shame because they do have good designs.

Won't be going here again. Went to get myself new work boots and safety gear for when I go back to work, And get Hubby new work gear. And no one approached me. I was here for quite a while, while 5 staff members stood at the front desk talking to one another. Iv been to other RSEAs and have always been looked after within the first 5 minutes of walking thought the door. I will Not be returning to Bayswater. Only went in because I was driving past. I'll travel that little extra to get served with some respect!

Went to get a warranty on my boots because the zip broke after 26 days (I do service work) and the young lady that worked In there was so rude about me getting my warranty and said (don’t get zipped boots if work in construction because the zips break, this is your last warranty) she was so rude would not recommend. Treated me like I was a child and she was better than me

We bought a pack of 10 N95 masks, finally got around after all the lock downs to returning one as the valve wasn't sitting straight, the guy told us we couldn't get a refund or exchange as the mask could have become broken in storage and recommended that we use a pack of 10 N95 masks ($59) in a week! Very disappointed with the lack of customer service or trust in the purchaser from this place, will not be back for another purchase