Lifeline Shop Wollongong

I witnessed a very unprofessional employee from lifeline **tall, skinny with an ugly attitude, brown hair verbally threaten and verbally assulted a assistant dog handler. All this was done while the employee was puffing away on a filthy cigarette with unprofessional body language. Disgusting behaviour from life line employees. Will be putting in further complaints regarding this person as I then witness her carrying on out the front like a drug addict. Putrid behavior on lifelines behalf.

The book shop in this store is a treasure trove. The history section is extensive, particularly with Royal books. My collection of books on European royalty, particularly British royalty, has expanded thanks to this busy store. What’s not to love. ⭐️

Quite nice,very polite service.Has a loyalty program for regular shoppers.it has also moved to Ellen street

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Good range of stock, good prices and nice staff. A big thumbs up

A little expensive for most things but you can grab a bargain. Staff are pleasant and friendly ☺️

Phenomenal range of books. Massive store. Staff were exceptional. Wish Wollongong was closer to Sydney.

Trekked down from Sydney and found a very nice tidy well set out store - however I was put off the high prices of some items. I realize this is a charity store however goods sold have been donated.

I've been buying books and dvds there for years and I asked the staff why there are not many books. She said there they are all funneled into the Life Line Book Fair. That was fair enough as there are still some. I don't have problems with that however the female staff member, apparently a boss there had an issue with a friend and I going out back into the working here as we were invited by a male staff member who said it was okay he gave us permission to browse the stock of dvds there. But here comes this woman boss who had a problem with us and said that she didn't want us messing up the dvd stacks. Great. I guess that is more important than making money and keeping customers happy and coming back hey? Unusual approach. Have a bad day and take out on those that keep them in business.I also know that someone who used to work there say Lifeline Shop Wollongong for a business who is supposed to be friendly isn't, and this rude woman just tried to assert her authority because she was having a bad day. Another time another female staff member tried to boss me around too.I won't be going back there. Cheaps dvds and books aren't worth being treated badly. This woman doesn't care about keeping customers happy but controlled.

Some prices can be expensive however I find this store to be very tidy and DVD's etc are very well sorted making it easy to locate what you are looking for. Keep up the good work