AUSCON FENCING & BUILDING SUPPLIES

Bought chicken wire for my coop, the quality was the same as bunnings but the price was significantly less. And Abdul was really prompt with replies. Definitely a revisiting customer

I ordered some rubber gym mats in March. They were listed as in stock" on website.After a month I had still not received any notifications about when my order would arrive. I sent an email asking for assistance and received no reply. I sent a second email and still received no reply.I ended up calling the company only to be told that the gym mats were not actually in stock and they had no idea of when they would be available. I was offered I refund which I accepted.It has now been over a month since I was offered that refund and I am yet to get my money back.Each time I call no one picks up. I have left several voicemails but no one has returned my call.This company has the worst customer service I have ever encountered. Complete lack of follow up to complaints or issues. Why list an item as in stock when it isn't? And why not notify customers of issues with suppliers instead of leaving them in the dark?***Update: refund was transferred after this review was submitted."

Waited 3 weeks, auscon hard to contact. Said the courier hadn't come.However when I went to pick up my self they did not have products ready, I had to go to another company to pick up products. It appears this company is not in control of internet orders. Or don't care about delivery schedules.

Amazing service, great range of products, couldn't recommend Abdul at AUSCON more strongly!

prompt responses, they were able to help on short notice

Unless you are happy to wait for weeks for this supplier to make up their mind when and where they will deliver, do not order from them!Their star pickets and wire are ok and competitive pricing, however trying to arrange a pick up location in country Victoria was an absolute nightmare and we will never purchase from them again, because it's not worth the hassle!For over 2 weeks we were mucked around with the date and location to meet for pick up. We took time from work to meet over an hour drive one way to pick up supplies and on the day they cancelled on us stating it would be the next day. This has happened several times within 2 weeks. And even on the day, we finally got confirmation the delivery will take place between 11 - 11.30am, we received a text half way there stating meet at 12.45pm". We found it very unprofessional and disrespectful. They did not really care about upsetting customers."

Abdul from Auscon was awesome to deal with, he was punctual and very helpful. I would recommend Abdul and his company to anyone.

Good help and heaps of stock.

Bought some star pickets on line and paid by bank transfer. I showed up too early for pick up and Auscon had not received the money from my bank. The seller was very nice and checked with the accountant and gave me the items. Price was very competitive compared to Mitre 10 and the other big hardware warehouse

My order for 30m roll of wire was to be delivered to the depot but to save me the hassle of having to collect the wire, Auscon arranged delivery of the wire to my door. Excellent service!