Dan Murphy's Hawthorn East

Pretty new and spacious. Not a huge variety though but enough for a daily visit.

Wide range, helpful staff. Glad its my local

It looks good, but surprisingly little range for Dan's, they didn't have what I came for or either of my two back up choices. Spent ages trying to find something that was vaguely what I was after, ended up driving to the Caulfield one and was in and out in two minutes with exactly what I wanted in the first place. Looking fancy isn't everything and this isn't the first time I've stopped in and not been able to find something reliably on the shelf at other locations.

Nice store and layout, a little annoying that you can’t choose to click and collect from inside the store OR in the car park, sometimes it’s easier to just pick up in store if you’re going into Woolies too.

Great new store, lots of interesting wines. Just did a wine masterclass with the in store wine merchant who was really knowledgeable and we tried some great wines. Highly recommend going to an event and making it a local

It’s hard to keep up with store hours in these uncertain times. Keeping this in mind l wasn’t surprised to find that Dan Murphy’s was closing at 8pm on a Saturday night…..a little disappointed but not surprised. What did surprise me though was the way l was spoken to by a man who appeared to be security standing at the entrance as l stopped in my tracks and said to him, ‘Oh no, am l too late?’It was 7.58pm as l looked down at my phone to do a time check. Perhaps this security guard looking person used to work as a nightclub ‘bouncer’ back in the 80’s….perhaps that would explain his rudeness to a potential customer? He barely looked at me and certainly made no eye contact and I was dismissed with a curt reply of ‘Yes’, said in a tone reminiscent of the growling 80’s bouncers as they announced ‘Members Only’. Seriously people, it’s all in the delivery and it’s not really that hard. Just disappointing Dan.

Go to the Camberwell one instead. Went to the checkout to look at gift bags and both the guy at the checkout and security man said several times that the checkout was around the corner, like I was lost, their tone was weirdly forceful and I was so shocked I couldn't get out the words to explain I wanted a gift bag. I ended up just paying and leaving in a bad mood, without a gift bag

My partner and I went into the new store after purchasing dinner around 21:40. The new store looked amazing as well as a the range of alcohol. unfortunately that is the only thing going for the store there was no greeting when entering the store when 3 or 4 staff were standing around the counter, then my partner wanted to buy a few bottles of wine one was for dinner then a few more due to the selection in the Premium wine selection. This is where the main issues staff are aware we are looking at the wine but they are more interested in closing the store to getting a sale(s) my partner is wanting to buy a couple of bottles of wine that were locked behind a glass window, he is looking around for staff to see if they were helping any other costumers he sees that we are the only people in the store while we are waiting to see who is willing to come help we hear an announcement go off 10 minutes till the store shuts please come to the cash register". My partner laughs and says i would if i could get the wine i want. So my partner and I have now been standing in the store for 10 minutes getting served by Casper and his friends because the staff were more then happy to talking rubbish with the security at the front desk. We finally leave the store as we weren't served and the worker say's "have a good night" my partners response was "you too I loved the service tonight." All it takes Dan Murphy's is "how can i help you today?" if that was asked you would have an extra $1500 in your cash-draw but the question wasn't asked so it stays in my pocket."

Large store, great selection very helpful staff whos there to help but not crowding you. Well set layout, nice interior design.

What an incredible experience. We just did the DM Masterclass with Rob and we were blown away by the information and stories provided. The level of knowledge was outstanding and we can't wait to take further masterclasses.