Baskin-Robbins Leederville

Poor service. The lady at the counter was on the phone while serving us. The loud conversation continued as we were eating our ice cream. Never going back. Try Gusto - they respect you as customer.

I ordered menu log, 2 thick shakes when I got the order one shake was missing so I called the store and had let them know that one was missing and she went out of her way to drop the other shake of to me for free, such a wonderful service would highly recommend

lovely service on on tuesday night, my friends and i enjoyedthe girl who complimented my top made my day - i got it in bali but the brand says it’s from Island Planet if she reads this

It’s been pleasure to eat ice cream at this ambience . I order for cake and I get my cake with my own choice of flavour and toppingThey made my day fantanstic.Thank you leaderville teamYou are doing great.

Ordered ice cream today had great taste and service was very good, lady at counter warmly welcomed us, she treated happily, served decent scoop. Highly recommend.

Yummy flavours and really nice people working, but in my opinion not with $6.20 for just 1 scoop of icecream

Very very very disappointing. My husband and I are always order from Baskin Robbins, we love their ice cream and service. Today we decided to take our friends as they never tried before. I ordered the ultimate vertical sundae and my husband the classic sundae large and our cups are literally half empty. The scopes were too small and it wasn’t according to the size we have paid. As I mentioned, we are clients so we know the pattern and how it comes. I made a complain to the guy and he was very impolite saying that was the way it was supposed to be and didn’t sort it out anything. The way he talked to me was way too rude for a customer service. The other lady who was working there, also didn’t do anything to make it up. It is a shame to went through this situation because we do love Baskin Robbins and we take four friends with us to have such a good Sunday arvo. They were very upset with their treatment and probably won’t come back to Leerdeville location anymore. I wouldn’t complain if it wasn’t a big deal but he can’t talk to people like that when they are making complains. That’s so disappointing.

We ordered birthday cake for friend. It was really good. The customer service was really good and friendly. Ankie was really good and helped us select the cake for us.Thank you