Specsavers Optometrists & Audiology - Point Cook Town Centre

The staff, especially Bianca and Josie, are amazing. Josie went above and beyond by checking my glasses fit 3x, even after the closing time and still assist my husband after.Thanks so much for your efficient and helpful assistance :)

Very nice staff. I saw a younger female optometrist who was lovely, very caring & thorough which was comforting. Highly recommend.

I had an awesome service with Stacey. She is very professional and a nice person to deal with. You don’t come across people like her every day. Very happy to recommend Specsavers Point Cook to anyone who wants to experience good customer service. Excellent work Stacey!!

Excellent service from the team. I had issues from another Specasavers which they went above and beyond to resolve. I also went into store just after closing time and they did not rush me at all.Highly recommend!

The glasses I got from specsavers were never right from day one. The glasses cost me $750 8 months ago and now cost me another $320. I am not happy I can’t do anything with these $750 pair of glasses and no help from specsaver. I was told you will get used to them but it never happened.

I spoke to Josie today. She is genuinely patient and with a good smile on her face. She solved all my problems with her professional skills—Big thanks to you.

Chris was very patient, honest and helpful with his service. ALL of my questions were answered in great detail, even though he knew I wouldn't be buying at the time. You can tell that he really cares about his customers and is passionate about his work.

If your serious about your glasses go elsewhere. Here you are just another sheep to shear to make money. How many times I tried to get what I asked for and they kept making what they kept recommending which was wrong and cost more of coarse. I finally went to a small optometrist at Sanctuary Lakes Eyecare and they nailed it first shot. Didn't try to up sell or mislead, just gave me what I asked for, easy. Sales driven production line vs Professionals. This not directed towards staff in point cook but more towards Specsavers as a company.